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electionlineWeekly — December 14, 2017

Table of Contents

I. In Focus This Week

Class is in session
EAC offers IT workshops for elections officials

By M. Mindy Moretti
Electionline.org

On a chilly, late November day, 150 elections officials from all over Iowa gathered at the Adventureland Inn in Altoona for a different type of adventure.

Staff from 50 of Iowa’s 99 counties as well as the entire staff from Iowa Secretary of State Paul Pate’s office and state IT staff were in attendance to take part in an IT training workshop presented by the U.S. Election Assistance Commission in partnership with the secretary of state’s office.

“Our partnership with the Election Assistance Commission is crucial, not only for the state, but also for counties,” Pate said in a statement. “It is vital that all of us remain up-to-date on the latest technology and election security issues. We, as election administrators, interface with technology in nearly every aspect of our jobs. Understanding the challenges of our current environment, security considerations and new technology will help us deliver better elections to Iowa voters.”

Modern day election administrators must have core competencies as lawyers, HR specialists, communications officers, accountants, auditors, trainers and information technology managers.

They wear a lot of hats and IT manager is one area where EAC Chairman Matthew Masterson thought his agency could help.

“This sort of evolved out of the state certification meetings,” Masterson explained.

During the state certification meetings, Masterson and the working group realized that some county and even state elections officials didn’t have the baseline attitude, skills and knowledge of being an IT manager.

“The purpose of the workshops is a 101-level class for elections officials,” Masterson said. “This class is designed for folks to bring home the core concepts of being an elections official and an IT manager.”

The workshops are led by Masterson and Director of Testing and Certification Brian Hancock. The EAC covers their own travel expenses and the classes are free to those who participate. In Iowa, the state was responsible for meeting facilities and AV equipment. The total cost was under $1,500.  

Although the classes offer a baseline IT training, Masterson noted that in light of recent events, there has been more of a cybersecurity focus to the workshops.

“In part that’s because that’s what election officials are focused on right now,” Masterson said, “But, in order to take advantage of cybersecurity training, you have to have the baseline attitude, knowledge and skills of an IT manager.”

Masterson said that many of the elections officials also bring their IT staff with them, which really makes the classes interactive.

“It’s a really neat room,” Masterson said. “There is a lot of exchanges between the elections officials and the IT staff. The training works best when there is a really good dialogue. The IT people help to carry the class with us.”

On more than a few occasions, county and state IT staff have been able to answer questions from county elections officials that Masterson and Hancock may not have been able to.

“The feedback we received was very positive from county election administrators,” said Kevin Hall, director of communications for the Iowa secretary of state’s office. “Even though the IT concepts were pretty basic, the IT staff in attendance benefited from hearing security discussed from the election administrators viewpoint, which in turn, will help them serve their county election divisions better.”

To-date Masterson Hancock have conducted a handful of the workshops. Some at the state level and some just at the county level. Masterson said the EAC is open to whatever works for county officials. For example, he noted that Escambia County, Florida Supervisor of Elections David Stafford coordinated a workshop with county officials in the general geographic area of Escambia County.

While Masterson would like to see as many state and local elections officials participate in the workshops as possible, there is no expectation that elections officials in all 50 states and the District of Columbia will participate. Masterson even said the EAC would be fine with if someone wanted to take the slides and glossaries from the workshop and present those local.

“Our pitch is that we offer a training class on IT management which is a new/emerging skill set that election officials have to have to run elections securely and efficiently,” Masterson said. “It’s a starting point. It helps set an attitude.”

(Anyone interested in the EAC IT workshops should contact Brian Hancock at 202-459-7861 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it.)