Manages, oversees and performs technical and administrative work of information technology for the Elections Office. Provides technology vision and leadership in the development and implementation of the elections technology program while assisting the Elections Administrator in strategic, tactical and elections related compliance. Oversees the design, implementation and evaluation of systems to support end users in productive use of computer hardware and software; collaborates with the County’s Information Security Officer, IT operations, IT applications to ensure best-in-class recording and elections security, infrastructure and client services. Directs and oversees IT projects and systems to ensure security, quality control and efficiency; facilitates the development of each project to meet customer needs. Plans and implements enterprise information systems to support elections operations. Manages and directs IT personnel to establish workload priorities; coordinates projects and reporting of activities while maintaining workflow estimates. Facilitates communication between staff, management, vendors, and other technology resources within the organization and with outside stakeholders. Provides project management oversight for key initiatives and division-level responsibilities. Manages the division budget expenditures and related administrative tasks. Plans, directs, and monitors the development, installation and maintenance of computer programs and associated computer operations necessary to achieve functional departmental systems. Develops the design specifications of computer systems, programs and operating systems, with the following core competencies: Security Analysis, Design, Business Process Improvement, Data, Modeling, Development, Planning, Implementation, Test Script Development, Monitoring/Controls, Troubleshooting/Problem Solving, Documentation and Service Motivation. Collaborates with the Information Security Officer, IT Operations, IT Applications and PMO to ensure best-in-class procedures and security standards for the security of all elections information and established IT programs. Directs and/or assists in the resolution of highly complex or unusual business problems that cross various IT disciplines and agency boundaries. Develops and establishes department standards and procedures, including application development, quality assurance, incident management, documentation and project management. Evaluates, plans, reviews, and recommends long-range enhancements for computer hardware, software and data communications equipment. Performs other duties as assigned.
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