Government Services Training Associate

When you think about elections, you might think about popular candidates, “I voted” stickers, and all sorts of paperwork and deadlines. But behind the scenes are thousands of election officials in state and local governments who are working hard to make sure ballots are counted and voices are heard.

To serve every community and make democracy work, these officials need 21st-century tools and training. You can help them get it!

As the CTCL Government Services Training Associate, you will develop and deliver training courses that advance the tech and communication skills of election officials. If you care about democracy, if you believe in the importance of public service, and if you love to exceed expectations, this is the job for you.

Curriculum development – Create course participant guides, slide presentations, and evaluations that address the professional development needs of election officials
Training – Deliver training (both synchronously and asynchronously) in a way that is engaging, informative, and advances the adoption of best practices
Research and evaluation – Identify training needs of election officials through industry research, like reports, case studies, and interviews. Assess effectiveness of courses through participant surveys and interviews before and after training
External communication – Connect with state and local election officials and other professionals in the field to solicit input, invite participation in trainings, and support training partnerships.
Commitment to priority audiences – Develop training content for election officials that prioritizes voters with limited access to the election system. This includes voters who are newly eligible, have limited English proficiency, live with disabilities, or are from communities that are impacted by the digital divide or historical disenfranchisement due to race.
We stay curious and persistent as the landscape of U.S. election administration shifts. To adapt to new challenges and invest in the excellence of our team, all positions at CTCL provide opportunities for increased responsibility. We focus on professional growth opportunities related to the scope and complexity of your work, specialized knowledge, independence, and leadership.

If you’re not familiar with elections or election administration, that’s okay — what’s most important are your skills as a trainer and teammate. Even if you aren’t sure if you’re qualified but are excited about the position, we encourage you to apply!

A successful candidate for the Training Associate position will have an understanding of CTCL’s mission and a proven track record of success. While no candidate will possess every quality, the successful candidate will possess many of the following qualifications and personal attributes.

You are an excellent in-person trainer. You can share ideas concisely and clearly at the front of the room. You can also facilitate exercises and group conversations.
You have strong verbal and written communication skills. You can present complex concepts in a way that is easy to understand.
You have skills and experiences that help you support voters with limited access to the election system: voters who are newly eligible, have limited English proficiency, live with disabilities, or are from communities that are impacted by the digital divide or historical disenfranchisement due to race. For instance, you may be multilingual with experience working with native speakers of a language other than English.
You develop training materials like course outlines, participant guides, and slide presentations that are thoroughly researched and clearly structured. You cite your work.
You make learning enjoyable. When you teach, you engage people with interesting exercises and discussion questions that put concepts into practice. You integrate principles of instructional design into your work.
You know that feedback loops can help you build the best materials. You create opportunities to get input from colleagues and clients.
You are thoughtful with your time management and you pay attention to detail. This shows in the quality of work you produce.
You are enthusiastic about making elections more secure and inclusive. You believe in democracy and care about voting.
You are curious. You are committed to learning new things and developing new skills.

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