A Regional Service Technician responds to all customer requests ranging from training requests, to phone support requests, to onsite repair of voting equipment requests. This individual is one of the local customer’s support routes. The position requires residency in Harris County, Texas. The Regional Service Technician handles all Return Material Authorization (RMA) requests for external customers for all Hart InterCivic Verity products within his/her region and provides on-site customer support and troubleshooting on an as-needed basis.
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