Voter Services Manager

This position will lead the Voter Services team within Elections Division. The Voter Services Manager also: Manages 4 FTEs that provide customer service and data entry; Serves as the County Administrator for SCORE (Statewide Colorado Registration and Election database); Oversees the election judge trainers, edits and approves training for: Supervisor Judges, Registration Judges and Support Judges and succession planning; Provides recommendations for staffing needed to perform voter registration functions and answer the phones and emails during various phases of the election cycle; Acts as a subject matter expert in elections by continuously reviewing Colorado election laws to accurately inform and instruct the general public and internal staff; Prepares, processes and/or provides written reports and other documents as necessary or requested, in accordance with legal precedents or other specialized/technical procedures; Implements policies, programs, operating procedures for the voter services department; Contributes to the development of performance goals, documents performance, provides performance feedback, and provides information to inform the formal performance evaluation; Fosters an atmosphere of innovation in order to challenge the organization to think creatively, especially as it relates to positive citizen and customer experience opportunities; Coaches, mentors, and challenges staff; Champions continuous improvement, including devising new strategies and new opportunities; Leads staff development initiatives that include training, development; Performs other duties as assigned or requested.



Go To Source