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Subscribe Now Learn MoreArizona’s Maricopa County reports higher rate of ballot rejections for mismatched signatures
Maricopa County Recorder Justin Heap said his office rejected 5,903 mailed-in ballots in the Nov. 4 election over mismatched signatures — or roughly 838 for every 100,000 ballots cast, more than double the rate of the 2024 general election. Heap, a Republican who took office in January after campaigning on a platform of election integrity, said he put new practices in place to verify signatures on mail-in ballots that sped up the process, made it more secure, and will boost public trust in elections. Gary Grado, Votebeat.
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Making vote-by-mail work
How election offices are modernizing their back offices
By: Steve Lund, technical product manager
U.S. Digital Response
Election officials managing vote-by-mail operations are stretched thin. Higher volumes, tighter timelines, increased public scrutiny, and most jurisdictions are managing it all with paper-based systems built for a different era. Yet modernizing these critical operations doesn’t require overhauling entire infrastructure. Across the country, election offices are utilizing strategic, data-driven improvements to their vote-by-mail workflows that can meaningfully improve voter access, strengthen security, and reduce staff burden.
U.S. Digital Response (USDR), a nonpartisan nonprofit focused on modernizing government digital services, has worked with election offices in Washington, Oregon, and beyond to identify and implement these kinds of improvements. The work demonstrates what’s possible when election officials partner with technical experts who understand both the technology landscape and the unique constraints of running elections
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