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Assistant Director of the State Board of ElectionEmployer: Kentucky State Board of ElectionsLocation: Frankfort, KYCategory: Administration
The Kentucky State Board of Elections (SBE or Board) is an independent agency of state government, established by the Legislature to administer the election laws of the Commonwealth. The SBE also provides training and resources to the County Clerks and County Boards of Election, and supervises registration and purgation of voters within the state. The Board consists of ten members – four Democrats, four Republicans, the Secretary of State and the Executive Director.
The position of Assistant Director is a highly skilled and valued member of the SBE staff who performs duties ranging from staff management, advising and training of local and state officials, budgeting and policy development. While not required, a license to practice law is preferred.
Compliance with Kentucky Revised Statute 117.025 requires that this position be filled by a candidate that is a registered member of the Republican Party of Kentucky. Out of state candidates will be considered if they can show proof of registration with the Republican Party of their current state of residence.
Responsibilities and Duties:
-Acts as subject matter expert for SBE Board Members, staff, elected officials and their staff, specific to election issues and services.
-Communicates with voters, political parties, political candidates, elected officials and their employees, regarding registration and elections issues and activities, including statutes governing the various election processes.
-Assists in developing, planning and implementing SBE goals and, recommends and administers policies and procedures; recommends improvement to operations where warranted in conjunction with Executive Director and Board.
-Meets with management and staff to identify and resolve problems; assigns projects and areas of responsibility; reviews and evaluates work methods and procedures; confers on matters of staffing, organization, budgeting and other administrative matters.
-Ensures compliance with Kentucky law, applicable federal election laws, and State Board of Elections regulations and directives.
-Assists with special projects (project research, oversight, and implementation).
-Serves as a resource for staff, other agencies and the public; coordinates and disseminates pertinent information, resources and work teams necessary to support a positive and productive environment.
Travel as required by the position.
-Performs other related duties as assigned.SUPERVISORY RESPONSIBILITIES:
-Supervises, coaches and mentors board staff in a healthy, productive and positive manner.
Manages and monitors work performance of staff including evaluating program/work objectives and effectiveness, providing work and staffing assignments, while monitoring employee alignment with organizational goals.If applicant has Juris Doctorate and license to practice law:
-Provide legal advice and counsel within election administration, maintain competency within, and familiarity with, legal trends, decisions and developments in elections administration.
-Provide legal review for policies and procedures within election administration as required, provide advice, review of transactions and relationships, and negotiate, draft, and review contracts and agreements within election administration, as appropriate.
-Work in conjunction with Board General Counsel, Executive Director, Board Members and outside counsel.Qualifications and Skills:
-Knowledge of research, practices, and methods in the practice of law, elections administration and/or public administration. Ability to lead and facilitate high-level meetings; ability to work successfully in a team-oriented environment. Knowledge of the organization and function of government (either Federal, State and/or Local). Understanding and skills in the use of a personal computer and various standard office programs (Word, Excel, PowerPoint…).
-Proven ability to analyze problems, identify alternative solutions and project consequences of proposed actions and implement recommendations in support of goals. Interpret and apply federal, state and local policies, procedures, laws and regulations. Prepare clear and concise reports. Communicate clearly and concisely both orally and in writing. Establish and maintain effective working relationships with state, county and other government officials, community groups and members of the public.
-Demonstrated skill in preparing written reports and completing projects. Must be an excellent communicator who is creative, enthusiastic, entrepreneurial, and flexible. Ability to apply common sense understanding, deal with practical problems involving a variety of variables. Ability to interpret policies, give direction, and make decisions and judgments of a high-level administrator.
-In summary, direct and administer complex projects; develop and administer budget; select, train, oversee, and evaluate employees; communicate effectively, verbally and in writing; interact and maintain effective professional relationships with election officials, outside agencies and members of the public. Ability to effectively and fairly negotiate appropriate solutions and contracts. Must have the ability to allocate limited resources in a cost-effective manner; evaluate and develop improvements in office operations, procedures, policies, and methods. Ability to react, make decisions and carry out assigned duties in periods of stress and when time is of the essence.Education:
Bachelor’s degree required.Preferred education:
Juris Doctorate and current license to practice law in Kentucky (or license to practice law in another state, if eligible to obtain Kentucky license upon hire)Experience:
Eight years of increasingly responsible professional experience, three in a supervisory, coordinating position in management, legal administration, public administration; or, any equivalent combination of training and experience that provides evidence that the applicant possesses pertinent knowledge, skills and abilities.
Special Requirements: Strong organizational and project management skills to handle projects independently. Excellent verbal, written and/or interpersonal communication skills, with the ability to communicate effectively at all levels of the organization.Salary:
$65,000 -$75,000All interested parties must submit resume and cover letter by 2/1/20, please send to:
Sheila.walker@ky.govAn Equal Opportunity Employer M/F/D
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Customer Success ManagerEmployer: Clear BallotLocation: Boston, MACategory: Customer Relations
Clear Ballot has revolutionized the Govtech space with a modern voting system designed to deliver speed, accuracy, and transparency to elections. Our products are proven, our customer references are superb, and when we enter a state, our market share quickly exceeds 50%. While our roots are in Boston, we have a diverse team with staff in Colorado, Oregon, Washington, and British Columbia. We bring a fresh approach to the election industry with professionals of different backgrounds paired with leading election industry veterans who have all joined Clear Ballot to help harness technology to advance the future of elections.
As Customer Success Manager in Boston, you will be reporting to the Customer Success Director.
Key Responsibilities
Primary Duties
-Be the first point of contact for all customers who use ClearView to audit their primary voting system.
-Be able to author project plans and lead customer service engagements.
-Answer customer questions, promptly offer assistance, and direct customers to knowledgebases and other online resources as needed.
-Prompt them to follow best practices before, during and after elections. This includes routinely scheduled equipment maintenance, election preparedness, and backups.
-Participate in sales demonstrations with sales representatives as needed.Outside of Election Periods
-Gather State and County calendars and proactively engage with customers to ensure their success throughout the year.
-Monitor upcoming events that impact voting system and audit needs (ie. state statutes, requirements and software certification).
-Schedule and facilitate trainings for customers.
-Schedule and facilitate ClearView software upgrades including new feature training and refresh training.
-Schedule wellness visits for hardware maintenance and cleaning.
-Schedule and facilitate user group meetings.
-Work with Product team to keep customers informed of what’s new in the latest release and the future product roadmap.
-Record the exchange ideas on election process, procedures, lessons learned between internal and external contacts.
-Collect enhancement requests.
-Distribute and be generally knowledgeable of ClearView best practices (equipment maintenance and storage, election preparedness, backups, etc.).
-Distribute meeting minutes.During Election Periods
-Schedule pre-election audit success planning meetings with customers to check in and make sure they are prepared.
-Facilitate resources and other onsite election support, as requested by the customer.
-Schedule post-election audit review meetings with customers, record lessons learned, develop action plans.Required Experience and Skills
-Election experience required.
-Microsoft Project experience required.
-Travel to customer sites up to 60% of the time.
-Superior written and oral communication skills.
-Relationship building skills.
-Bachelor’s degree in business, technology or a related field with a minimum of five (5) years of related customer service experience; or equivalent combination of post high school education and experience.Clear Ballot Group, Inc. is an Equal Opportunity Employer. We are committed to diversity and dedicated to professional development and advancement. We believe everyone deserves to work in a welcoming, respectful and considerate environment. We live by our values and hire accordingly.
If you’re a hard worker, a self-starter, an optimist, a collaborator and most importantly someone who shares our passion to employ technology to improve elections, we want to hear from you.
More Info
Interested? Please email your resume and cover letter to careers@clearballot.com -
Elections & Passports ManagerEmployer: Benton CountyLocation: Corvalis, ORCategory: Administration
Benton County is currently seeking an Elections & Passports Manager to join the team. This position is responsible for the management of the Elections and Passports division operations and staff. Organize election and passport activities in Benton County, under the direction of the County Clerk and in accordance with applicable laws. Assist the Department Director/County Clerk in oversee operations in the Records & Elections department. Manage Records & Licenses division staff and assume the duties of the County Clerk, as needed.
Relocation assistance provided.
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Elections Specialist (Administrative Specialist II)Employer: King County ElectionsLocation: Renton, WACategory: Administration
The Department of Elections – is searching for energetic and resourceful professionals who like to “get stuff done”. The Administrative Specialist II positions in the Election Services Division combine an exciting, fast-paced environment with the opportunity to cultivate talents and apply a variety of skills. The ideal candidate will have a desire to help ensure the democratic process through public service. They will thrive in an innovative environment and will not hesitate to roll up both sleeves, work hard, have fun, and get the job done.
King County Elections (KCE) manages voter registrations and elections for more than 1.3 million voters in King County, the largest vote-by-mail county in the United States. KCE’s mission is to conduct fair, open and accurate elections. As a leader in providing inclusive elections, KCE is focused on three key priorities – (1) actively identifying and working to remove barriers to voting at both the individual and community level, (2) strengthening relationships with community and governmental partners, and (3) creating a culture of professional growth and development, openness and inclusion. Learn more at www.kingcounty.gov/elections.aspx .
This Term Limited Temporary (TLT) position is approved until the end of 2020. If the successful candidate is a King County Career Service or Career Service exempt employee, you will be offered a Special Duty assignment. You must have permission from your current supervisor to accept a Special Duty assignment.
Who May Apply: This fully benefited TLT position is open to the general public and all King County employees. This selection process may also be used to create a pool of candidates to fill current and future Administrative Specialist II TLT positions over the next 6 months.
Work Location(s): This position will work at King County Elections Building located at 919 SW Grady Way, Renton, WA 98057. The position may be requested to work at additional off site voting and registration centers throughout the county.
Work Schedule: This position is subject to the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible. The workweek is typically 35 hours per week, 8:30 a.m. to 4:30 p.m., Monday through Friday. We require the flexibility to work additional hours during peak periods of the Election cycle that may occur outside of typical business hours.
Materials Required to Apply: A completed online King County employment application at www.kingcounty.gov/jobs and a Resume is required with your submission.
Job Duties
King County Elections believes in working in a very agile working environment. Creating a team that delivers now and in the future is very important. There may be various job duties that you could be assigned to including:•Provide excellent customer service to internal and external customers in person, via telephone, and via e-mail by processing voter registrations, communicating election program information and explaining election procedures, guidelines and regulations.
•Perform production-level computer work which includes accurate data entry and retrieving and editing records.
•Organize and coordinate work activities and assist with providing training and one-on-one instruction to diverse staff.
•Provide assistance with ballot delivery including proofing Voter’s Pamphlets and ballots.
•Set up records and file documents in both electronic and paper formats.
•Review documents for proper format, accuracy, completion, eligibility, and other legal guidelines.
•Utilize spreadsheets, word documents and reports to track and document performance data.
•Research and resolve questions from staff, citizens and stakeholders.
•Document and improve work processes, procedures and instructions.
•Assist with Ballot collection by accompanying a driver to empty ballots from ballot drop boxes and securely transport them back to the elections office.Experience, Qualifications, Knowledge, Skills
•Attention to detail and proofreading skills.
•Ability to enter a high a volume of data into a production application with speed and accuracy.
•Ability to maintain the integrity and confidentiality of the position.
•Commitment to providing excellent verbal and written customer service to everyone. This can be demonstrated through establishing and maintaining effective relationships, and building rapport with a variety of people through active, attentive listening, and respect for differing backgrounds and points of view.
•Demonstrated comfort with the use of personal computers, email and electronic record filing systems to create correspondence and spreadsheets, send and receive information, access and analyze data, and develop reports and outreach materials.
•Ability to work in a fast-paced environment.
•Ability to follow directions with strict rules and regulations.
•Ability to gain knowledge of elections terminology.
•Ability to stand or sit for periods of time as required.
•Ability to bend, lift and/or move 25 lbs. of ballots.Desired Qualifications:
•Experience with Microsoft Office Suite – specifically Word and Excel.
•Initiative in taking on new tasks and projects.
•Familiarity with diverse communities and direct community based or customer service based experience is preferred.Supplemental Information
SUPPLEMENTAL INFORMATION:Travel to work locations throughout King County with limited or no public transportation services is required. A valid Washington State Driver’s License is required to operate King County vehicles.
UNION: This position is represented by Teamsters Local 117, Professional & Technical and Administrative Employees.
King County is proud to be an Equal Employment Opportunity /Affirmative Action employer and we encourage people of color, women, veterans and people with disabilities to apply.
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Lead Campaign Finance Disclosure SpecialistEmployer: NC State Board of ElectionsLocation: Raleigh, NCCategory: Campaign Finance
JOB CLASS TITLE: Program Analyst I
POSITION NUMBER: 60088217
DEPARTMENT: State Board of Elections
DIVISION/SECTION: Board of Elections
SALARY RANGE: $46,203.00 – $78,218.00 Annually
RECRUITMENT RANGE: $46,203 – $50,000
SALARY GRADE / SALARY GRADE EQUIVALENT: GN12
COMPETENCY LEVEL: Not Applicable
APPOINTMENT TYPE: Permanent Full-Time
WORK LOCATION: Wake County
OPENING DATE: 02/18/20
CLOSING DATE: 03/09/20 5:00 PM Eastern Time
DESCRIPTION OF WORK:
***Recruitment Range for the position $46,203 – $50,000***
Primary Purpose of the Division:
The North Carolina State Board of Elections is the state agency charged with overall responsibility for campaign finance disclosure and compliance in North Carolina.Primary Purpose of the Position:
This role is responsible for providing overall oversight and team lead of two disclosure specialists under the direction of campaign finance director. The employee in this position will perform independently specialized compliance work in the enforcement and application of State Campaign Finance Laws. The employee must have the ability to obtain all the necessary information for accurate and complete compliance of political committee filings to perform cursory audit examinations including but not limited to prohibited contributions, principal occupation information and permissible expense purpose codes of political committees or filers disclosure reports, financial records and examination of source documentation related to such filings. Work requires considerable contact with our campaign finance director, disclosure team, auditor team, campaign finance attorney, noncompliance coordinator, chief operations manager, county boards of elections’ staff and political committee treasurers. The employee must develop proficiency using the agency’s e-filing reporting software, understanding of QuickBooks invoicing statements and provide guidance to disclosure specialists, compliance team members and technical support to users. This includes developing proficiency in using the agency’s customer software for importing and storing report data. The employee will manage the electronic reporting County Board of Elections use to certify late or non-compliant political committee disclosure reports to North Carolina State Board of Elections. The employee will train state and county staff users in the new electronic STEPPS system. The employee guidance to users and filers for waiver requests and petition process for contested cases of penalty assessments with OAH. The employee serves as the agency’s lead in managing such data including but not limited to tracking all documentation that is required, performs technical `work, makes recommendations on such filings using specific criteria developed to handle waiver requests and prepares Board reports of the final recommendations.Essential Job Duties Include:
Noncompliance, Penalty Assessments and Termination Process
Investigate all noncompliant committee records to determine when letter is warranted or penalty assessed then providing a list of completed work to noncompliance coordinator.
Serve as agency lead managing the electronic reporting of late or noncompliance filers for CBEs.
Use internal applications to determine committees have not filed scheduled reports, oversee and maintain submissions the FTP site.Compliance Examination and evaluation of campaign finance disclosure filings as submitted by candidate committee, party, PACs or special fliers.
Cursory audit examinations including but not limited to prohibited contributions, principal occupation information and permissible expense purpose codes of political committees or filers disclosure reports, financial records and examination of source documentation related to such filings.
Assist audit and disclosure team in compliance matters.
Assist treasurers and special filers bringing them into compliance as needed.
Provide and interpret campaign finance laws.
Team Lead of Disclosure Specialist
Provide overall oversight under the director of campaign finance director.
Train state and county staff users in new electronic STEPPS system.
Investigate violations of Chapter 163, Article 22A (regulating contributions and expenditures in political campaigns)
Assist campaign finance director and campaign finance attorney with investigation, as needed with compliance and enforcement matters.
Perform cursory compliance examinations of campaign finance filings.Ensure that information contained in agency database is accurate and that administrative updates are made as needed.
Data entry of all manually filed CF reports.
Maintain accuracyKNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:
Considerable knowledge of investigative and research techniques and standards.
Considerable knowledge of investigative and research techniques and standards.
Ability to examine operations and/or systems, to collect data and information to assess accuracy, interpret and evaluate results.
Ability to reconstruct reports from unorganized or incomplete data.
Ability to use effective approaches for choosing a course of action or developing appropriate solutions based on available facts, constraints and anticipated consequences
Ability to interpret organizational and procedural problems, make changes when needed and to set work priorities.
Ability to interpret, apply and communicate statutory regulations of campaign finance program area.
Ability to instruct and explain standards and procedures.
Ability to establish effective working relations with state and county staff, officials, the general public
Ability to express oneself clearly and concisely in oral and written form.
Ability to work independently and exercise sound judgement in making decisions.
Considerable knowledge of effective practices and ability to plan and supervise the work of others under the direction of campaign finance director
Skill in organizing work flow and coordinating activities.MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor s degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment; or an equivalent combination of training and experience.
SUPPLEMENTAL AND CONTACT INFORMATION:
All applicants must complete and submit a State application for employment using the NEOGOV Online Job Application System (http://www.oshr.nc.gov/jobs/) for the State of North Carolina. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes (including Text Resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. “See Resume” or “See Attachment” will NOT be accepted. Other attachments (except a DD-214 copy) will also be accepted, but not used in screening for qualifying credit. Applicants are required to scan and attach a copy of their DD-214 (Form 4 or Certificate of Release or Discharge from Active Duty) or discharge orders if they wish to obtain Veteran’s preference. Applicants may be subject to a criminal background check.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click “Application Status”. It is not necessary to contact the Human Resources Office to check the status of an application.
If you are having technical issues submitting your application, please call the NEOGOV Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please contact the Elections and Ethics Human Resources Office.CONTACT INFORMATION
More Info
NC Board of Elections
Human Resources Management Office
430 N. Salisbury Street
Raleigh, NC 27603
Phone: 919-814-0700 -
Quality Assurance EngineerEmployer: Democracy WorksLocation: Brooklyn, NYCategory: Engineering
Location: Brooklyn, NY or remote within the US
Target Start Date: April 27th
Salary Range: $105,000 – $125,000 (Offers will vary based on experience and location-based cost-of-living calculations)
Benefits: Vision, dental, & medical insurance; 403(b) retirement savings plan; generous vacation policy; parental leave; long-term disability; employee assistance program
Level: Mid to SeniorOrganizational overview:
At Democracy Works, we believe voting should fit the way we live. To that end, we build technology for both voters and election administrators that simplifies the process and ensures that no voter should ever have to miss an election.TurboVote, our first service, helps voters register, stay registered, and cast a ballot in every election, from municipal to national. TurboVote signed up its six millionth voter in 2018 by building the largest college, nonprofit, and corporate voter engagement coalition in the country, including more than 300 campuses, companies like Starbucks, Univision, Facebook, Google, Snap, and dozens more. We also helped (basically) everyone find their polling place through the Voting Information Project. Its data had 123 million impressions in 2016, and over 11 million voters looked up where to vote on GetToThePolls.com. Ballot Scout helps election administrators track absentee ballots through the mail, providing transparency in the vote-by-mail process and making it easier to follow up when things go awry. And in 2018, we became the organizational home of the National Association of State Election Directors (NASED).
The Voter Engagement team works on TurboVote and the Democracy Works API. You’ll join seven software developers and an engineering manager to collaborate with the product and partnership teams in building software that helps voters and future voters. The technology that underpins this work is mostly microservices written in Clojure running in Docker containers on Kubernetes hosted on AWS. These services communicate over RabbitMQ and store their data in Datomic. The web front-ends are written in ClojureScript backed by React.
We pair program, collaborate with product managers, and make sure our efforts deliver value to voters and election administrators. We support junior team members by explicitly setting aside time for learning and providing training from a more senior developer. We collaborate across teams architecture and operations so that expertise and knowledge don’t stay siloed. You will be our first QA-specific hire, meaning that we are looking for someone who can help us build our approach to QA from the ground up with an eye toward providing guidance to our engineers in their work and potentially building out additional QA capacity over time.
As a part of the team you will:
Stand up end-to-end testing on our large/complex microservices setup
Structure our approach to QA from the ground up and potentially build a team of QA engineers over time
Write automated testing for our user-facings tools
Integrate into our dev process to confirm the quality of the code our developers are producing
Do some amount of manual testing as needed
Regularly collaborate with other members of the voter engagement teamYou are:
Detail-oriented and thorough in your work
Excited to learn about the voter engagement process and fixing our voting infrastructureYou have experience:
Working independently to build QA systems from scratch
Working as a software developer for at least 3 years with the majority of that time doing QA workPhysical demands:
This position requires regular, daily use of a computer to conduct work and communicate with colleagues.Social expectations:
You will have regular 1:1s with the Voter Engagement Engineering Manager and regular meetings with the Voter Engagement dev/product team.Time and travel expectations:
Democracy Works’s regular operating hours are 10 a.m. – 6 p.m. Eastern time. Two times per year, all full-time staff members participate in a five day retreat in our Brooklyn offices. All staff is held each year in May and November.Application Instructions:
To apply, upload a resume and respond to the following questions (in lieu of a cover letter) using the linked application form below.
In your responses, please include only the following information:
How did you find this job listing?
In one sentence, what makes you interested in Democracy Works?
In one sentence, what makes you interested in this role?
Would you be available to start by April 27th, 2020?
Are you willing to work at a non-partisan organization?
Do you have at least three years of experience as a software developer, most or all of which has been doing QA work?As part of our application, you’ll see an optional form used to collect EEOC demographic information. The data collected in this form is useful in our EEOC reporting and in our assessment of our recruitment practices. However, please keep in mind that the standardized EEOC language used in this form does not reflect the values of Democracy Works–for example, we don’t view gender as binary. We also encourage all applicants to state their pronouns when applying for any job opening at Democracy Works.
Democracy Works is committed to diversity and inclusion in everything we do and aspires to have a team that’s representative of the voters we serve. When hiring, we practice proactive outreach to top talent that’s underrepresented in our sector. We conduct an anonymized skills evaluation, to reduce implicit bias and resume-dependency in our process. We’re a woman- and gay-founded nonprofit, and promote an inclusive culture that stands against racism, sexism, homophobia, and ableism (to name a few). To be explicit, we strongly encourage applicants of all races, ethnicities, political party associations, religions (or lack thereof), national origins, sexual orientations, genders, sexes, ages, abilities, and branches of military service.
Feel free to contact work@democracy.works if you have any questions about our commitment to inclusion or about general hiring practices, or if you need an accommodation for a medical condition during the hiring process. Democracy Works posts all current career opportunities at democracy.works/careers.
More Info -
Site Reliability EngineerEmployer: Democracy WorksLocation: Brooklyn, NYCategory: Engineering
Location: Brooklyn, NY or remote within the US
Target Start Date: 4/7/2019
Salary Range: $105,000 – $125,000 (Offers will vary based on experience and location-based cost-of-living calculations)
Benefits: Vision, dental, & medical insurance; 403(b) retirement savings plan; generous vacation policy; parental leave; long-term disability; employee assistance program
Level: Mid to SeniorOrganizational overview
At Democracy Works, we believe voting should fit the way we live. To that end, we build technology for both voters and election administrators that simplifies the process and ensures that no voter should ever have to miss an election.
TurboVote, our first service, helps voters register, stay registered, and cast a ballot in every election, from municipal to national. We’ve signed up more than seven million voters for TurboVote by building the largest college, nonprofit, and corporate voter engagement coalition in the country. Our partners include more than 300 campuses, nonprofits like Headcount, the Sierra Club, Climate Strikes, and the Hispanic Federation, companies like Starbucks, Univision, Facebook, Google, Snap, and dozens more. We also helped (basically) everyone find their polling place through the Voting Information Project. Its data had 123 million impressions in 2016, and over 11 million voters looked up where to vote on GetToThePolls.com. Ballot Scout helps election administrators track absentee ballots through the mail, providing transparency in the vote-by-mail process and making it easier to follow up when things go awry. And in 2018, we became the organizational home of the National Association of State Election Directors (NASED).
The infrastructure team supports the software development team in ensuring Democracy Works’ services run smoothly, automating repetitive tasks, monitoring and alerting, and performing architecture and code review. Democracy Works faces unique scaling challenges, especially in a presidential election year, and the work of the infrastructure team is highly visible within the company.
As our first Site Reliability Engineer, you will guide the direction of the infrastructure engineering discipline at Democracy Works; exemplifying reliable, measurable, secure and repeatable practices that will act as a “force multiplier” across our products.
You will:
– Maintain our infrastructure using Terraform and Kubernetes.
– Design, build, maintain, and plan for growth of infrastructure at Democracy Works.
– Create and maintain monitoring and alerting for services.
– Create and maintain documentation for the systems and tools that you work with.
– Automate “toil” – discover repetitive manual actions, document those actions, and automate them if possible.
– Improve existing automation to mitigate risk introduced through the natural process of software change.
– Join an on-call rotation for services you are responsible for.
– Review existing code and architecture for security and reliability.
– Work closely with developers and product teams regarding security and reliability implications of software and infrastructure changes.
– Aid developers in debugging production issues across services in a distributed system.
– Assist with interview processes for other available roles at Democracy Works.
– Work with product teams to balance and prioritize your work according to external deadlines and organizational goals.You are someone who:
– Thinks about systems as more than the sum of their parts.
– Knows their way around a Linux shell.
– Knows why infrastructure-as-code is important.
– Understands Docker and its ecosystem.
– Has some hands-on experience with Kubernetes, understands when it makes sense to use and when it doesn’t.
– Has strong programming skills: we make heavy use of Clojure and the JVM but are interested in using the right tool for the job, and language is less important than fundamentals.
– Has strong asynchronous communication skills. As a distributed team, we make heavy use of Slack, documentation, and development processes to communicate our ideas.
– Understands security basics such as the principle of least privilege, specifically as applied to a cloud environment.
– Has a desire to document something once they’ve learned it so that others can benefit from their knowledge.
– Can structure and prioritize work, often from scratch, in accordance with organizational goals and external deadlines.Physical demands: This position requires regular, daily use of a computer to conduct work and communicate with colleagues.
Social expectations: You will have regular one-on-one meetings with your manager and regular meetings with the developers and product managers you work with.
Time and travel expectations: Democracy Works’s regular operating hours are 10 a.m. – 6 p.m. Eastern time. Two times per year, all full-time staff members participate in a five day retreat in our Brooklyn offices. All staff is held each year in May and November.
Application Instructions
To apply, please send a resume and respond to the following questions (instead of a cover letter) using the linked application form. In your responses, please include only the following information:
– How did you find this job listing?
– In one sentence, what makes you interested in Democracy Works?
– In one sentence, what makes you interested in this role?
– Are you willing to work at a non-partisan organization?
– Would you be available to start by April 7, 2020?
– Would you enjoy playing a supporting role to developers and the systems they work on?
– Do you feel comfortable explaining technical concepts to non-technical people?
– In 1-2 sentences, describe your practical experience with Kubernetes or another container orchestration technology.
– In 1-2 sentences, describe your practical experience with Terraform or another infrastructure-as-code tool.As part of our application, you’ll see an optional form used to collect EEOC demographic information. The data collected in this form is useful in our EEOC reporting and in our assessment of our recruitment practices. However, please keep in mind that the standardized EEOC language used in this form does not reflect the values of Democracy Works–for example, we don’t view gender as binary. We also encourage all applicants to state their pronouns when applying for any job openings at Democracy Works.
Democracy Works is committed to diversity and inclusion in everything we do, and aspires to have a team that’s representative of the voters we serve. When hiring, we practice proactive outreach to top talent that’s underrepresented in our sector. We conduct an anonymized skills evaluation, to reduce implicit bias and resume-dependency in our process. We’re a woman- and gay-founded nonprofit, and promote an inclusive culture that stands against racism, sexism, homophobia, and ableism (to name a few). To be explicit, we strongly encourage applicants of all races, ethnicities, political party associations, religions (or lack thereof), national origins, sexual orientations, genders, sexes, ages, abilities, and branches of military service.
Feel free to contact work@democracy.works if you have any questions about our commitment to inclusion or about general hiring practices, or if you need an accommodation for a medical condition during the hiring process. Democracy Works posts all current career opportunities at democracy.works/careers.
More Info -
Systems Program AnalystEmployer: NC State Board of ElectionsLocation: Raleigh, NCCategory: Analyst
JOB CLASS TITLE: Operating Systems Software Programmer I
POSITION NUMBER: 60088237
DEPARTMENT: State Board of Elections
SALARY RANGE: $68,170.00 – $110,876.00 Annually
RECRUITMENT RANGE: $68,170-$90,000
SALARY GRADE / SALARY GRADE EQUIVALENT: IT07
COMPETENCY LEVEL: Not Applicable
APPOINTMENT TYPE: Permanent Full-Time
WORK LOCATION: Wake County
OPENING DATE: 02/19/20
CLOSING DATE: 03/03/20 5:00 PM Eastern Time
DESCRIPTION OF WORK:
Primary Purpose of the Division:
Information Technology operates as a Division of the State Board of Elections (SBE).
The mission of Information Technology (IT) is to support and strengthen the Election’s business divisions by providing central services and infrastructure for state-wide access to information resources and technologies for all election officials.
The U.S. Department of Homeland Security (DHS) has designated elections as critical infrastructure with priority cybersecurity support under the National Infrastructure Protection Plan. The State Board of Elections (SBE) administers and maintains secure administration of elections in North Carolina. To this end, NCSBE requires a sophistical and nimble IT practice.
The purpose of IT is to research, advise, procure, implement and support State Board of Election business functions through the use of technology.Primary Purpose of the Position:
Implement and maintain the agency’s large and complex network
Maintains solid technical competence for communication systems while grasping the integration and interaction of all supported systems.
Architect Cloud Infrastructure in Microsoft Azure, Amazon Web Services (AWS), or other cloud provider.
Evaluate, recommend, design, implement, maintain and secure Infrastructure elements in support of the agency mission.
The analyst should execute the following tasks and responsibilities:
Supports Information Technology Infrastructure
Supports Information Technology Infrastructure to include Database, Server, Networking, Equipment, Architecture and Design.
Ensures all data is properly collected, stored, and secured, using tools that analyze performance metrics, service levels, server status, and system outages.
Implement and maintains network architecture, switch programming, agency firewalls, and Disaster Recovery (DR) testing and documentation that includes scheduling, performing and verifying system backup processes for all systems.
Manages Microsoft Server installation and administration including adding and removing roles such as Active Directory, Domain Name Service (DNS), Dynamic Host Configuration Protocol (DHCP), Group policies, Folder redirection, and version control to protect data, add and remove users and setup of permissions and distribution groups.
Works with outside vendors as needed to purchase necessary equipment, modify systems and/or complete programming updates
Monitors network performance (availability, utilization, throughput and latency) and test for weaknesses.
Follows operational standards and policies for the department, and recommends updates when appropriate.
Serve as an escalation point for lower tier technical staff
Liaison for inter-agency and county-agency IT needs.
Work with designated development staff to facilitate regular release cycles.Provides Strategic Input for Agency IT Strategy
Provides input for current and long-range system requirements and evaluate alternative business solutions and strategies, taking into account current capacities and functional limitations with regard to hardware/software and upcoming advancements in technology.
Advises regarding proper design for major implementations and modifications to organizational systems and IT processes, specifically as it relates to hardware and software capability.
Reviews automated procedures to ensure they are delivering information as expected and tunes those procedures as necessary
Regularly researches past, current, and emerging technologies, evaluating their impact on agency operations, and make informed recommendations based on what is learned.Works with security personnel to Implement Security Best Practice
Identifies and follows through on perceived security threats.
Ensure agency systems and data are secure, yet available for approved entities.
Follows the Disaster Recovery and Business Continuity Plan, including an Incident Response Plan and a Continuity of Operations Plan (COOP), when emergencies occur
Maintain backup of data and a portable Infrastructure necessary in disaster recovery scenarios.KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:
The analyst must possess the following proven skillsets, knowledge, and/or abilities:
A comprehensive understanding of network architecture, computer systems, and related technologies, functions, capabilities, and software including a strong knowledge of networks, routing and switching, network operating systems, systems programming, database and system administration, operating systems, security systems, communication systems, and application architecture
The ability to plan and implement solutions with various technologies, systems, and software, while effectively comprehending their interrelationships, functionality, communications, and connectivity
A thorough knowledge of computer programming languages and have proven experience in (1) troubleshooting defects, failures, and errors, and in (2) recommending and implementing remedial action.
An extensive familiarity with network architecture planning and implementation with various technologies, such as Microsoft products, Cisco products, VMware, area networks, WAN acceleration, virtualization, firewalls, routers and other networking hardware. This would include switch programming including programming for VoIP, QoS, & VLAN’s
An ability to utilize Microsoft Server roles such as Active Directory, DNS, DHCP, Group Policies, Snapshots, backups and restores of operating software and user data
Knowledge and proficiency with server operating system versions including Microsoft SQL Server, including end-of-life through the latest releases (e.g. SQL Server 2008 R2, 2012, 2014, 2016, 2017)
Demonstrated experience with Microsoft’s Active Directory, Windows Server, Office365, Sharepoint, and Microsoft Teams.
Knowledge of Microsoft server technologies as well as infrastructure virtualization technologies
Knowledge and proficiency in desktop operating systems in a Windows environment including end-of-life through the latest releases (e.g. Windows XP, Windows 7, 8, 8.1, and 10)
The ability to identify potential hardware failures, implement new hardware, resolve hardware failures, and document failure recoveries
The ability to work an irregular schedule occasionally to accommodate periodic system updates/upgrades, maintenance and/or emergency needs
Experience in Cloud Architecture and design [Azure and AWS preferred]
Experience with participating in application and infrastructure support processes for high profile, mission critical applications
Ability to identify and analyze reoccurring problems and serve as an expert in designing system infrastructure.
Ability to develop and/or implement highly complex information technology solutions to enhance enterprise success.
Skill in the technical consultation related to complex projects.
Skill and knowledge in a highly specialized area of systems analysis and development.
Ability to provide expertise and consultation on technical issues to management
Knowledge of new or existing technologies to develop solutions and ability to consult with other specialists, analysts, technicians, and vendors.
Design and implement security policies to work in conjunction with third-party security.MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor s degree in computer science, computer engineering, or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programming; or an equivalent combination of education and experience.
SUPPLEMENTAL AND CONTACT INFORMATION:
All applicants must complete and submit a State application for employment using the NEOGOV Online Job Application System (http://www.oshr.nc.gov/jobs/) for the State of North Carolina. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes (including Text Resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. “See Resume” or “See Attachment” will NOT be accepted. Other attachments (except a DD-214 copy) will also be accepted, but not used in screening for qualifying credit. Applicants are required to scan and attach a copy of their DD-214 (Form 4 or Certificate of Release or Discharge from Active Duty) or discharge orders if they wish to obtain Veteran’s preference. Applicants may be subject to a criminal background check.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click “Application Status”. It is not necessary to contact the Human Resources Office to check the status of an application.
If you are having technical issues submitting your application, please call the NEOGOV Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please contact the Elections and Ethics Human Resources Office.CONTACT INFORMATION
More Info
NC Board of Elections
Human Resources Management Office
430 N. Salisbury Street
Raleigh, NC 27603
Phone: 919-814-0700 - There were no results matching the selected filters