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Elections Services TechnicianEmployer: Contra Costa CountyLocation: Martinez, CACategory: Technician
The Office of the County Clerk-Recorder is recruiting to fill two vacant positions as Elections Services Technician. Under general direction from the Election Processing Supervisor and lead direction from the Election Processing Specialist, the Elections Services Technician performs technical and complex support activities associated with the preparation for and the conduct of elections in one or more of the functional units of the Elections Division.
Why join the Contra Costa County Clerk-Recorder’s Office?
Are you an innovator and high achiever? Service driven? Dedicated to quality? Would you like to be a part of a nationally recognized Election Team?
The Contra Costa County Clerk-Recorder’s Office, Elections Division is currently recruiting for a Voters Services Technician as well as a Candidate Services Technician. There are two openings within the same recruitment; both are in the Elections Services Technician classification.
If applying for the Voter Services Technician position, you’ll have the opportunity to be a part of voter registration, customer service, and Vote-by-Mail operations.
If applying for the Candidate Services Technician position, you’ll have the opportunity to be a part of the process of candidates filing to run for office, preparing voter information publications, and providing customer service.
Contra Costa County is one of the state and nation’s largest counties and currently has more than 650,000 registered voters and a population of 1.1 million. Located in the San Francisco Bay Area, Contra Costa County offers great salary and benefits in addition to a collaborative and fast paced work environment. If you have previous experience that includes tremendous overtime during an election, be prepared for a new experience.
We are looking for someone who is:
• collaborative, someone who is team-driven with strong communication skills
• a skilled planner and organizer; staying on top of tasks and deadlines
• committed to continous improvement
• a natural problem solver; someone who is creative and thinks on their feet
• committed to public service
• adaptable; being able to remain flexible when plans changeIf applying for the Voter Services Technician position, this is what you will typically be responsible for:
• Conducting daily processing of voter information in database systems
• Providing phone and in-person customer services
• Providing lead direction, training, and performing quality control checks of temporary staff
• Actively participating in the unit’s planning and research activities
• Assisting in updating processes and procedures
• Assisting or leading assigned projects of the voter registration program including regular voter file maintenance and related voter notifications
• Working on assigned projects of the vote by mail program, including issuance, return and canvassing of ballots
• Assisting or leading assigned projects including processes for examining petitions and signature verification
• Working on assigned projects including the process of reviewing and adjudicating provisional ballots
• Assisting or leading projects including processes for military and overseas, confidential, and emergency votingIf applying for the Candidate Services Technician position, this is what you will typically be responsible for:
• Providing phone and in-person customer services
• Providing lead direction, training, and performs quality control checks of temporary staff
• Actively participating in unit’s planning and research activities
• Working on updating processes and procedures
• Assisting or leading assigned projects of the candidate services program including preparing candidate information guides, issuing candidate documents, and processing the official filings for candidates to appear on the ballot
• Assisting or leading assigned projects including developing local measure guides and processing local measure documents
• Working on assigned projects including processing candidate and campaign finance information in database systems
• Working on assigned projects related to the Voter Information Guide including formatting text in InDesign, coordinating translations of text, and proofreading materials
• Assisting or leading assigned projects related to voter customer serviceA few reasons you might love this job:
• You will be able to serve your community through public service
• The opportunity to work in a highly collaborative team environment
• This position will offer you a chance to be a part of democracy in action
• Become a member of a highly-respected elections team
• You will develop a competency and understanding of multiple election functionsA few challenges you might face in this job:
• Legislation and regulations regularly change therefore processes and procedures need to be regularly updated
• During peak election times the number of temporary team members requiring direction, training, and feedback increases significantly
• Team work expectations require supporting the work of other elections functions
• Some schedule flexibility required during peak election timesRead the complete job description online here: https://www.governmentjobs.com/careers/contracosta/classspecs/18400
Competencies Required:
• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Fact Finding: Obtaining facts and data pertaining to an issue or question
• Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business
• Using Technology: Performing computations and solving mathematical problems
• Action and Results Focused: Initiating tasks and focusing on accomplishment
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Attention to Detail: Responding positively to change and modifying behavior as the situation requires
• Displaying Ownership and Accountability: Responding positively to change and modifying behavior as the situation requires
• Learning Agility: Seeking learning opportunities and applying the lessons to one’s work
• Informing: Seeking learning opportunities and applying the lessons to one’s work
• Customer Focus: Attending to the needs and expectations of customers
• Teamwork: Collaborating with others to achieve shared goals
Typical Tasks
• Assists with design and presentation of training programs to elections division employees, volunteer workers, and members of the public
• Uses computer-based programs to perform a variety of functions, including designing (but not limited to) reports, forms, envelops, instruction sheets and ballot layouts
• Answers questions from the public regarding complex election issues, including election laws and regulations governing the conduct of elections
• Assists with studies on election matters and prepares professional reports
• Performs the complex and technical functions of the unit
• Identifies requirements and schedules adequate time to prepare necessary documents and supplies and meet deadlines according to election codes and the department election calendar
• Implements and follows procedures to increase efficiency and accuracy of election processes
• Attend meetings and/or seminars related to functional unit
• Assures election procedures are strictly followed and facility/ballot security is maintained at all times
• As needed, assist other functional units in election processing duties
Minimum Qualifications
License Required: Candidates must possess a valid California Motor Vehicle Operator’s License. Out of State Valid Motor Vehicle Operator’s License will be accepted during the application process.Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate.
Experience: Two (2) years of full-time or its equivalent clerical or technical experience using spreadsheet, word processing, and database management programs, or in a customer service position which must have included responsibility for interpretation and application of rules and policies.
Desirable Qualifications:
• Previous experience in the field of voting and elections
• Fluency in Chinese, Spanish, Korean, Vietnamese or Tagalog
• Experience in InDesign (for Candidate Services Technician position)
Selection Process
1. Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date.
2. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
3. Written multiple-choice exam: A written multiple-choice assessment will be conducted to measure candidates’ competencies as they relate to the job. These may include, but are not limited to: Critical Thinking, Using Technology, Adaptability, Attention to Detail, and Teamwork (Weighted 50%). Applicants must achieve a passing score to continue on to the Oral Board phase.
4. Oral Board: An oral interview will be conducted by a Qualifications Appraisal Board. The Board will evaluate candidates in job-related areas such as Critical Thinking, Using Technology, Adaptability, Attention to Detail, and Teamwork (Weighted 50%).Please apply online at:
https://www.governmentjobs.com/careers/contracosta/jobs/2780032/elections-services-technician?
The written multiple-choice assessment is tentatively scheduled to take place between 07/10/2020- 07/13/2020.
The oral board is tentatively scheduled to take place between 7/23/2020-7/24/2020.
The written assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. You will not be able to take the assessment using a mobile device such as a cell phone.
The oral interview will also be administered remotely using a computer-based video interview software. Mobile devices are supported. Further instructions will be shared with applicants who proceed to that stage.
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the lawAgency
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County of Contra Costa -
Business Enablement Project ManagerEmployer: Hart InterCivicLocation: Austin, TXCategory: Project Management
The Business Enablement Project Manager manages projects that further the advancement of business for the organization. These projects include the development of RFP responses, management of strategic regulatory activities, execution of market research activities, and internal projects to support the improvement of business processes to support the Proposals and Certification Teams. The Business Enablement Project Manager must be able to function effectively on all levels of corporate structure in order to identify opportunities, analyze business needs, and identify and solve problems that present barriers to market entry. The Business Enablement Project Manager must be able to exercise sound judgment, interact with internal and external stakeholders, and complete projects professionally in high-pressure situations.
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Voting Information Project Senior Data FellowEmployer: Democracy WorksLocation: Brooklyn, NYCategory: Fellowship
Location: Brooklyn, NY (upon office reopening) or remote within the US
Fellowship dates: July 21, 2020 – November 6, 2020
Stipend: $22,400 for 16 week fellowship (paid in semi-monthly installments)
Level: JuniorOrganizational overview:
At Democracy Works, we believe voting should fit the way we live. To that end, we build technology for both voters and election administrators that simplifies the process and ensures that no voter should ever have to miss an election.
TurboVote, our first service, helps voters register, stay registered, and cast a ballot in every election, from municipal to national. We’ve signed up more than seven million voters for TurboVote by building the largest college, nonprofit, and corporate voter engagement coalition in the country, including more than 300 campuses, nonprofits like Headcount, the Sierra Club, Climate Strikes, and the Hispanic Federation, companies like Starbucks, Univision, Facebook, Google, Snap, and dozens more. We also helped (basically) everyone find their polling place through the Voting Information Project. Its data had 123 million impressions in 2016, and over 11 million voters looked up where to vote on GetToThePolls.com. Ballot Scout helps election administrators track absentee ballots through the mail, providing transparency in the vote-by-mail process and making it easier to follow up when things go awry. And in 2018, we became the organizational home of the National Association of State Election Directors (NASED).
The Voting Information Project (VIP) coordinates with state election offices to publish nationally standardized information about where and how to vote—data that powers everything from Google’s polling place search, to our text and email reminders to TurboVote users. VIP’s dataset has served millions (and hundreds of millions) of voters since 2008.You will:
Work with Democracy Works technical staff to write, run, and debug Python scripts to parse data
Assist with standardizing & sanitizing datasets
Perform quality assurance checks on the information to ensure accuracy and completeness of the data
Research and respond to user-reported errors
Write and update technical documentation so that other members of the team can recreate processesYou are:
Extremely attentive to details
Comfortable writing scripts and wrangling data
Able to organize non-centralized, non-standard information into a coherent format
Skilled at managing competing priorities
Happy to pitch in wherever help is neededYou have experience:
Creating, modifying, and running scripts in Python, R, SQL, SAS, or a similar language
Communicating across different areas of expertise and working in teams
Working on tight deadlines and quickly turning around deliverablesPhysical demands:
This position requires regular, daily use of a computer to conduct work and communicate with colleagues. Our Brooklyn office is currently closed, and all staff members are working remotely from their homes. For those working out of our Brooklyn office upon its reopening, the F train stops closest to our office, but exiting the station requires the use of four flights of stairs. Our office has an elevator available at street level. Streets and buildings nearby are currently under construction, which can disrupt sidewalks and results in varying levels of construction noise audible from the office. Our offices share a set of gendered bathrooms with other offices on our floor, and there are no gender neutral bathrooms in the building at this time.Social expectations:
This position requires regular check-ins with colleagues and occasional external-facing meetings.
Time and travel expectations
Democracy Works’s regular operating hours are 10 a.m. – 6 p.m. Eastern Time. No travel is expected for this role.Application Instructions:
To apply, please send a resume and respond to the following questions (instead of a cover letter) using the form below.
In your responses, please include only the following information:
How did you find this job listing?
In one sentence, what makes you interested in Democracy Works?
In one sentence, what makes you interested in this role?
Would you be available to start by July 28?
Do you have any planned travel or absences between July 28 and November 3?
Are you willing to work at a non-partisan organization?
Do you have experience working with Python, SQL, R, SAS, or a similar scripting language?
As part of our application, you’ll see an optional form used to collect EEOC demographic information. The data collected in this form is useful in our EEOC reporting and in our assessment of our recruitment practices. However, please keep in mind that the standardized EEOC language used in this form does not reflect the values of Democracy Works–for example, we don’t view gender as binary. We also encourage all applicants to state their pronouns when applying for any job opening at Democracy Works.
Democracy Works is committed to diversity and inclusion in everything we do and aspires to have a team that’s representative of the voters we serve. When hiring, we practice proactive outreach to top talent that’s underrepresented in our sector. We conduct an anonymized skills evaluation, to reduce implicit bias and resume-dependency in our process. We’re a woman- and gay-founded nonprofit, and promote an inclusive culture that stands against racism, sexism, homophobia, and ableism (to name a few). To be explicit, we strongly encourage applicants of all races, ethnicities, political party associations, religions (or lack thereof), national origins, sexual orientations, genders, sexes, ages, abilities, and branches of military service.Feel free to contact work@democracy.works if you have any questions about our commitment to inclusion or about general hiring practices, or if you need an accommodation for a medical condition during the hiring process. Democracy Works posts all current career opportunities at democracy.works/careers.
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Customer Success ManagerEmployer: Dominion Voting SystemsLocation: Denver, COCategory: Customer Relations
The Customer Success Manager role started on a simple promise of transforming customer engagement from ‘reactive’ to ‘proactive’. Our CSM’s know that when our elections customers purchase Dominion Voting products that this is only the start of a meaningful exchange between Dominion Voting and our customers. Our CSM’s build value over time by balancing customer benefits and company profits. As the CSM, you will be the first voice of the customer and you will be responsible for the customer’s overall success, as defined by the customer. You will be successful in this role if you have superb people leadership skills, customer empathy, elections knowledge and experience, Dominion Voting product knowledge, and excellent project management skills.
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Technology AssociateEmployer: Center for Tech and Civic LifeLocation: Chicago, ILCategory: Associate
When you think about elections, you might think about popular candidates, “I voted” stickers, and all sorts of paperwork and deadlines. But behind the scenes are thousands of election administrators in state and local governments who are working hard to make sure ballots are counted and voices are heard.
To serve every community and make democracy work, election administrators need 21st-century tools and training. You can help them get it! As the CTCL Government Services Technology Associate, you will implement streamlined, digital learning experiences that advance the tech and communication skills of America’s election administrators.
You’ll work with the Government Services team and report to the Program Manager.
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Policy AssociateEmployer: National Vote at Home InstituteLocation:Category: Associate
Under the general direction of the National Policy Director, the Policy Associate is responsible for supporting the policy goals of the National Vote at Home Institute (NVAHI), including the design and implementation of mail ballot policies and procedures nationwide. The Policy Associate is responsible for internal data capture and interpretation in a shifting policy landscape and will also contribute heavily to data analysis and strategy decisions that the data informs. As an entrepreneurial and growing nonprofit, NVAHI seeks an energetic, flexible, and creative team member to help us grow our impact. The compensation range for this position is$45,000-$60,000/year depending on experience. This position is remote and requires a personalcomputer, phone, and access to the internet. For those interested in applying, please send a resume, cover letter, and references to National PolicyDirector Audrey Kline at audrey@voteathome.org with subject line “Policy Associate”
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HAVA AdministratorEmployer: Nevada Secretary of StateLocation: Carson City, NVCategory: Administration
The Nevada secretary of state’s office is seeking a HAVA Administrator. The incumbent in this position will manage the Help America Vote Act (HAVA) grant and in this capacity will work with members of the State Elections Division, county registrar of voters, and other elections related positions in the federal, state, and county governments to manage the application of the HAVA grant and support the conduct of state and federal elections. This position will be a key member of the State elections team and will be primarily responsible for the analysis and interpretation of federal and state elections law. This position will supervise up to six other elections-related employees. State employee Benefits – Medical, dental, vision care, life and disability insurance programs are available; eleven paid holidays per year; three weeks of annual leave; three weeks of sick leave; state defined benefit retirement plan; tax-sheltered deferred compensation plan available. State employees do not contribute to Social Security; however, a small Medicare deduction is required. Salary: $66,628.08 – $100,161.36. The Secretary of State’s Office is located in downtown Carson City, near beautiful Lake Tahoe in Northern Nevada, which offers a destination location to live, work and play.
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