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  • Assistant Director for Election Technology, Division of Elections
    Employer: Tennessee Secretary of State
    Location: Nashville, TN
    Category: Technology

    Serves as the Division of Elections’ technology manager and advisor, who works in coordination with the Tennessee Secretary of State’s IT Division and is responsible for statewide election technology strategy, cybersecurity, state voter registration data, election reporting systems, business continuity planning, technology procurement, and oversight of election technology support provided to Tennessee’s 95 county election commissions.

    This position coordinates technology projects, monitors system performance, supports election security efforts, and serves as a liaison between the Division of Elections, state IT personnel, county election officials, and technology vendors. The position helps ensure election technology systems remain secure, dependable, and compliant with applicable state and federal requirements. The Assistant Director supervises two employees.

    Key Responsibilities:
    Technology Leadership
    Assist in planning and implementing the Election Division’s technology strategy.
    Coordinate the day-to-day operation of all state election technology systems and applications.
    Recommend improvements to enterprise technology standards and governance policies.
    Support technology modernization initiatives.
    Cybersecurity & Risk Management
    Coordinate with CISA, DHS, FBI, TBI, and other security partners.
    Support the development and maintenance of cybersecurity policies and incident response plans.
    Participate in risk assessments and security reviews.
    Election Systems Oversight
    Assist with administration of the statewide voter registration system.
    Support operation and testing of election night reporting systems.
    Assist with management of online voter registration systems.
    Coordinate technology evaluations and testing of election-related systems and applications.
    Prepare and upload data for the GoVoteTN application and voter lookup tools.
    Assist with administration of candidate and petition portal systems.
    Support preparation of election certification documents and technology-related election records.
    Data Governance
    Manage statewide voter registration data quality.
    Compile candidate and petition data.
    Maintain election data standards.
    Develop data validation procedures.
    Ensure compliance with federal and state reporting requirements.
    Work with other Tennessee state agencies for voter registration services and voter list maintenance.
    Reporting & Analytics
    Produce state and federal election reports.
    Develop executive dashboards and business intelligence tools.
    Support legislative and public information requests.
    Conduct training.
    Generate list maintenance reports.
    Does state compares.
    Produce election certification documents.
    Database Administration
    Maintain data integration between state and county systems.
    Monitor database performance and integrity.
    Budget & Procurement
    Assist with development of technology budgets and strategic funding plans.
    Administer HAVA-funded technology projects.
    Direct technology procurement activities.
    Monitor vendor performance and contract compliance.
    County Support
    Provide technical support and guidance to 95 county election commissions.
    Lead statewide technology initiatives.
    Coordinate emergency technology response for elections.
    Conduct training.
    Coordinate election security with counties.

    Minimum Qualifications:
    Education
    Bachelor’s Degree in:
    Computer Science
    Information Systems
    Cybersecurity
    Information Technology
    Public Administration with Technology Emphasis
    Master’s degree preferred.

    Experience
    7+ years of progressive IT leadership experience.
    Experience managing cybersecurity initiatives.
    Experience with election systems, government technology, or critical infrastructure strongly preferred.
    Preferred Certifications
    Certified Information Systems Security Professional (CISSP)
    Certified Information Security Manager (CISM)
    Project Management Professional (PMP)
    CompTIA Security+

    Salary: Commensurate with experience and State of Tennessee benefits package.

    More Info
  • Cybersecurity Assessor (Election Security)
    Employer: Apollo Information Systems
    Location: Remote, TX
    Category: Security

    About Apollo
    Apollo Information Systems is a cybersecurity services company delivering comprehensive security and compliance programs to organizations that need measurable protection without the burden of building it alone. Backed by a Series A investment led by Syn Ventures, Apollo is pioneering a cybersecurity-as-a-service model that replaces fragmented tools and episodic engagements with unified, outcome-driven security programs.

    Through Apollo Aegis – a subscription-based cybersecurity and compliance platform – and a full portfolio of managed security, advisory, assessment, incident response, and offensive security services, Apollo helps organizations reduce risk, simplify operations, and maintain continuous compliance. Apollo’s primary markets include state and local government, K-12 and higher education, and mid-market enterprises, with deep specialization in election security.

    Our Culture
    We are growing rapidly and have significant expansion plans and growth capital. We foster a collaborative environment where deep cybersecurity expertise meets business acumen, enabling our professionals to solve complex security challenges while building lasting client partnerships. We pride ourselves on our integrity and ethics. You’ll find smart, professional, mission-driven, hardworking, genuinely kind and good colleagues here. We primarily work remotely but have a hub in Denver.

    Position Overview:
    The Technical Assessor conducts in-depth technical and program-level cybersecurity assessments of client environments, identifying risk, measuring control maturity, and producing clear, actionable guidance that advances each client’s security posture. This is an experienced assessor role: the individual independently leads assessments end to end, evaluates complex environments against multiple frameworks, and is a trusted voice in front of both technical teams and executives. The assessor also helps mature Apollo’s assessment methodology and mentors more junior assessors.

    Key Responsibilities:
    Independently plan and lead hands-on cybersecurity assessments across enterprise, cloud, and public-sector environments — including election infrastructure at the county, city, and state level.

    Evaluate the design and operating effectiveness of technical controls spanning identity and access management, endpoint protection, patch and vulnerability management, secure configuration, network segmentation, data protection, logging/monitoring, and incident response.

    Review and interpret technical configurations and artifacts — firewall rulesets, GPOs, hardening baselines, cloud security configurations, IAM policies, and logging setups — to validate control implementation.

    Conduct stakeholder interviews and documentation reviews to understand policy, process, and control maturity.

    Assess client environments against established frameworks and standards including NIST CSF 2.0, CIS Controls, ISO 27001, CMMC, CJIS, HIPAA, and PCI DSS.

    Produce detailed assessment reports with prioritized risk findings, maturity ratings, and pragmatic, business-aware recommendations.

    Map findings to client risk and business context, translating technical gaps into clear remediation roadmaps.

    Present findings and recommendations to client stakeholders ranging from technical practitioners to executive leadership.

    Drive continuous improvement of Apollo’s assessment methodologies, workbooks, tooling, and report templates.

    Mentor junior assessors and perform peer review of assessment deliverables.

    Collaborate with consultants, engineers, advisors, and project managers to deliver high-quality engagements.

    Stay current with emerging threats, technologies, and regulatory developments.

    Qualifications
    Required

    Experience in cybersecurity, with demonstrable experience leading or performing security assessments (confirm threshold).

    Direct, hands-on experience assessing environments against one or more recognized frameworks (NIST CSF, CIS Controls, ISO 27001, CMMC, CJIS, HIPAA, or PCI DSS).

    Strong working knowledge of security controls across operating systems, network infrastructure, cloud services, and identity systems.

    Ability to independently review and assess technical configurations and documentation (firewall rules, GPOs, hardening baselines, logging setups, cloud configs).

    Excellent written communication and the ability to produce client-ready reports, plus the ability to explain technical findings in plain language to non-technical audiences.

    Experience working with clients in a consulting capacity and managing multiple concurrent engagements.

    Preferred
    One or more relevant certifications — e.g., Security+, CySA+, CISA, GIAC (e.g., GSEC), or assessor-specific credentials such as CMMC CCP/CCA.

    Hands-on familiarity with Microsoft 365 and Azure (and exposure to AWS or GCP).

    Experience with security tooling — vulnerability scanners, SIEM/EDR platforms, and configuration analyzers.

    Experience supporting public sector clients, election infrastructure, or regulated industries.

    Expectations:
    At 30 days:

    Complete onboarding to Apollo’s assessment methodology, workbooks, report templates, and quality standards

    Review at least two completed assessment reports to calibrate Apollo’s voice, depth of technical analysis, and the standard for translating findings into executive-ready language

    Shadow a senior assessor through an active engagement

    Within 90 days:

    Lead at least one assessment end-to-end independently

    Demonstrate working command of the frameworks relevant to your assigned engagements (NIST CSF 2.0, CIS Controls, CMMC, CJIS, or others)

    Produce assessment reports that require minimal revision

    Build effective working relationships with Apollo’s advisors, engineers, and project managers

    By 180 days:

    Carry a portfolio of concurrent assessments independently with consistent, high-quality delivery

    Present findings confidently to client stakeholders at all levels

    Complete peer review of at least one junior assessor’s deliverable and provide substantive, constructive feedback that improves the final product

    Contribute at least one improvement to Apollo’s assessment methodology, workbooks, or report templates that gets adopted

    Company Values

    We have created a fantastic corporate culture – our values drive our behaviors. Here are the expectations:

    Passion for cybersecurity and a commitment to maintaining the highest standards of security.

    Customer Outcomes: Their success is our success, we are business partners

    Entrepreneurial Approach: fast decision making, empowerment, focus on results, test and learn

    Win Together: Intense Collaboration, no silos

    ​Integrity is paramount

    Why You’ll Love Working Here

    Comprehensive medical, dental, and vision coverage, the company covers 100% of employee premiums and 90% of dependent premiums on base plans

    Unlimited PTO, 7 paid sick days, and 11 paid holidays

    401(k) with 4% company match after 90 days, immediately vested

    Company‑paid life insurance at 1x annual salary

    Company‑paid Short‑Term Disability (STD) and Long‑Term Disability (LTD) coverage

    $125 monthly home‑office tech stipend for internet, equipment, and other technology needs

    Amazing colleagues, a collaborative environment, and a supportive, growth‑focused culture

    Apollo-IS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Apollo-IS provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

    Apollo Information Systems is CJIS (Criminal Justice Information Services) compliant and requires all employees to complete a background check and obtain CJIS certification.

    Salary: $80K – $120K

    More Info
  • Election Worker - Office Assistant (Extra Help, Seasonal)
    Employer: San Mateo County
    Location: Redwood City, CA
    Category: Seasonal

    Description
    PEOPLE FIRST – Conduct fair, accurate, secure, and transparent elections to increase public participation and confidence.
    The San Mateo County Registration & Elections Division is seeking full-time, seasonal Election Worker – Office Assistants to assist in the upcoming November 3, 2026, Statewide General Election. This is an excellent opportunity to be involved in the election process!

    The Elections Division is an exciting, fast-paced environment, especially as elections approach. This is an excellent opportunity to work with a group of dynamic, well-organized, and highly efficient individuals committed to the democratic process. More information about the organization is available on the Elections Division website www.smcacre.gov.

    We are currently seeking dedicated, enthusiastic and hard-working individuals for temporary, full-time positions to be hired into one of the following areas:

    BALLOT RETRIEVAL
    Requirements

    Must have a valid CA driver’s license and be able to drive County vehicles (cargo van/SUV/car) to various San Mateo County locations accompanied by a partner throughout the day (and evenings as necessary)
    Must possess attention to detail
    Must be able to perform ballot retrievals according to detailed procedures
    Must be able to lift 50 lbs.
    Duties May Include:

    Retrieving voted ballots from Vote Centers and Ballot Drop Boxes throughout San Mateo County
    Delivering voted ballots to San Mateo County Registration & Elections Division
    Delivering supplies to Vote Centers
    Will also assist with Vote by Mail processing

    VOTE BY MAIL

    Requirements:
    Must be able to lift 25 lbs.
    Must possess great attention to detail
    Duties May Include:

    Retrieving ballots from local post office
    Driving a County van
    Processing Vote by Mail ballots
    Performing repetitive work
    Operating ballot processing equipment
    Scanning and adjudicating ballots

    VOTER REGISTRATION/CLERICAL SUPPORT

    Requirements:
    Must possess great attention to detail
    Must have working knowledge of computer software, including Microsoft Office Suite programs like Word and Excel
    Must be able to consistently follow complex written procedures
    Duties May Include:

    Data entry and database maintenance
    Updating voter registration records based on information from statewide voter registration database and other governmental agencies
    Preparing, verifying, and processing provisional ballots, including a review of challenged ballots
    Preparing, verifying, and processing petitions, including nominations, initiatives, and recall petitions and performing second-level petition verifications

    VOTER HELPDESK SUPPORT
    Requirements:

    Must have working knowledge of computer software, including Microsoft Office Suite programs like Word and Excel
    Must possess great attention to detail
    Must be able to consistently follow complex written procedures
    Duties May Include:
    Assisting election staff at Vote Centers over the phone
    Answering questions about procedures
    Providing limited technical support based on pre-established procedures and guidelines
    Data entry
    SUPPLIES

    Requirements:

    Must be able to lift 25 lbs.
    Must be able to follow detailed written procedures
    Must have basic working knowledge of Microsoft Office Suite, including Word and Excel
    Duties May Include:
    Inventorying and packing/unpacking Vote Center supplies
    Fulfilling inventory/supply lists for multiple Vote Centers
    Recording and updating inventory numbers regularly
    Operating pallet jacks and other devices to safely relocate supplies
    Accepting shipments and packages to the warehouse

    FIELD TECHS/WAREHOUSE
    Requirements:

    Must have a valid CA driver’s license and be able to drive County or personal vehicles to Vote Centers to conduct daily check-ins and ensure voting equipment is functioning properly
    Must be able to lift up to 50 lbs
    Duties May Include:
    Testing and verifying functionality of electronic voting equipment prior to, during, and after voting periods
    Assisting in preparing and staging heavy equipment and supplies for delivery to Vote Centers
    Inventorying and organizing voting equipment and Vote Center supplies
    Assisting in delivery, connection, testing, and pickup of voting equipment at Vote Centers including delivery of spare equipment and supplies
    Providing on-site troubleshooting and technical support for voting equipment
    Fluency in Spanish, Mandarin and/or Cantonese, Tagalog/Filipino, Korean, Burmese, Hindi, Japanese, Indonesian, Vietnamese, or Thai is desired in Outreach Services but not required.

    The Election Worker – Office Assistant is classified as an Office Assistant I (Extra Help). The starting hourly wage for this position starts at $24.91. Overtime is expected for most positions. This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra-help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help employees are not guaranteed permanent status at the end of the assignment.
    Qualifications
    Ideal Voter Registration/Clerical Support candidates will have a minimum of one year of general clerical, office assistant, phone services, or computer experience.

    Critical skills for all Election Worker Office Assistant positions include the ability to prioritize work, coordinate several activities, organize and maintain accurate files and records, and understand and carry out oral and written directions.

    Office hours are 8:00 am to 5:00 pm, Monday through Friday. Most positions require working overtime, including long hours, weekends, evenings, and holidays. Any authorized time worked more than 40 hours in the workweek shall be considered overtime and shall be compensable at the rate of one and one-half (1-1/2) times the overtime worked. The selected individuals must be available for the entire employment period until the completion of their assignment.

    The last anticipated day of employment will be ten days after Election Day, which is November 13, 2026. Visit smcvote.gov or follow us on X @smcvote for updates on election schedules.

    Application/Examination
    This is an extra-help recruitment. Anyone may apply. Computer access is available for free at any San Mateo County Library.

    PLEASE DO NOT CALL THE ELECTIONS DIVISION OR THE HUMAN RESOURCES DEPARTMENT. The Elections Division will contact you by phone or email if your qualifications meet the current needs.

    Because these are full-time (temporary) positions, candidates whose applications indicate they are currently employed in a full-time capacity will not be contacted. However, if you are currently employed and would like to be considered, please indicate how you could meet the required work schedule given your current employment in the supplemental questionnaire.

    IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County’s website, you may click the “Apply” button. If you are not on the County’s website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

    This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement.

    Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

    Notice to Applicants:
    Please note that this recruitment includes one-day hiring events conducted via Zoom, featuring on-the-spot interviews. To participate, you must submit your application as instructed above. If your application passes the initial screening, a recruiter will provide you with the option to register for one of the hiring events listed below. If you pass the departmental interview, you will be responsible for bringing a valid photo ID, social security card, and completed Live Scan form to the office and then visiting an approved Live Scan location.

    One Day Hiring Events

    August 11, 2026 from 9 AM to Noon

    August 25, 2026 from 9 AM to Noon

    September 8, 2026 from 9 AM to Noon

    September 29, 2026 from 4 PM to 7 PM

    More Info
  • Elections Data and Analytics Manager
    Employer: Tennessee Secretary of State
    Location: Nashville, TN
    Category: Manager

    Responsible for statewide election data governance, voter registration data integrity, business intelligence, reporting, analytics, data integration, and performance measurement. This position serves as the Division’s subject matter expert on election data and ensures accuracy, security, compliance, and accessibility of election information.

    This position assists ballot review and approval, producing and analyzing election-related state and federal reports, maintaining and assisting in updating elections mobile app.

    Assist in planning and coordinating the computer functions and responsibilities for the Elections Division which includes, but is not limited to: data processing, integrating the statewide voter registration system with county voter registration systems, improve election reporting capabilities; analyzing and resolving technical software issues (25%) for the Division of Elections and 95 county election commission offices, which includes, but is not limited to cybersecurity practices, and performing other duties as assigned.

    Salary: Commensurate with experience and State of Tennessee benefits package.

    More Info
  • IT Assistant Manager
    Employer: Palm Beach County
    Location: West Palm, FL
    Category: IT

    The Assistant IT Manager plays a vital and supportive role in ensuring the smooth operation of the IT department, aligning both the technical infrastructure and the team with the organization’s goals. This position involves collaborating closely with the Election Technology Director to oversee the implementation of technology solutions that meet the organization’s needs. The Assistant IT Manager helps maintain an efficient and effective IT environment. The Palm Beach County Supervisor of Elections Office is committed to hiring talented individuals with diverse experiences that will enhance the services we provide to the residents of Palm Beach County. We are always looking for dedicated individuals who do all things with Integrity and Accountability, who excel in Customer Service, and believe in Transparent, Secure Democracy. At the Supervisor of Elections Office, we strive to help our employees find passion and purpose. Join us in being the best place to vote.

    Salary: $85000 to $125000

    More Info
  • GIS Specialist
    Employer: Palm Beach County
    Location: West Palm, FL
    Category: GIS

    GIS Specialist
    Revised Post (5/2026)
    4301 Cherry Road, West Palm Beach, FL 33409
    Full-time position – Minimum 40 hours per week
    Pay Range: $72,800 to $87,000 Annual Salary

    About the Palm Beach County Supervisor of Elections Office
    The Supervisor of Elections Office is responsible for conducting elections, registering votes, and maintaining voter records. The office administers all federal, state, county, municipal and special district elections in Palm Beach County in accordance with the Florida Election Code, the federal Help America Vote Act, the National Voting Rights Act, the Uniformed and Overseas Citizens Absentee Voting Act, the Americans with Disabilities Act, and federal voting rights laws. Specific areas of responsibility include, but are not limited to, qualifying county candidates for office; designating precinct boundaries, appointing, and instructing election boards, tabulating voted ballots and publishing results, providing statistics and results election analysis.

    About the Role
    Help power accurate, well-run elections through smart mapping and rock-solid data. As a GIS Specialist II with the Palm Beach County Supervisor of Elections, you’ll own core geospatial datasets, turn complex information into clear maps and insights, and improve the workflows teams rely on to plan and execute election operations.

    Why This Role Matters
    Your work helps ensure precinct, polling place, and district data is accurate and easy to use—supporting operational readiness, transparency, and timely decision-making.

    What You’ll Do
    You’ll maintain and enhance GIS databases, produce print and web-ready map products, perform quality control and spatial analysis, and keep GIS synchronized with the Voter Registration System. You’ll collaborate with both technical and non-technical teams, document standards and changes, and provide training and troubleshooting support.

    Qualifications
    Must-haves
     Bachelor’s degree in GIS, computer science, geography, or a closely related field
     5+ years of professional GIS experience
     Hands-on experience with Esri/ArcGIS and GIS database development/maintenance
     Strong working knowledge of SQL and relational database management systems (RDBMS)
     Ability to manage multiple priorities, work independently, and communicate technical concepts clearly
    Preferred
     Experience with elections-related GIS and voter registration data
    Key Responsibilities
     Maintain critical GIS data: Build, update, and manage GIS databases using hard-copy maps, site plans, electronic datasets, and GPS data; maintain precinct and polling place datasets and geocoded points.
     Keep data accurate and audit-ready: Run QC (spatial alignment, attribute validation, topology checks), resolve issues, and maintain documentation, metadata, and change logs.
     Create maps people trust: Produce clear, accurate map products for precincts, polling places, districts, and operational needs—optimized for print and web use.
     Deliver insights through analysis and reporting: Perform spatial analysis and turn results into understandable maps and reports for internal partners.
     Improve how work gets done: Define standards for data input and map production; streamline and automate recurring tasks using tools, scripts, or models.
     Connect systems that must stay in sync: Maintain accurate data synchronization between GIS and the Voter Registration System.
     Support and enable others: Provide training and user support; collaborate across technical and non-technical teams; communicate clearly with internal and external stakeholders.
     Stay current: Keep up with GIS tools, trends, and best practices; perform related duties as assigned.
    Benefits
    • Competitive and comprehensive health and wellness benefits package
    • State Retirement System Eligibility
    • Paid time off
    • Tuition Reimbursement

    More Info
  • Assistant Executive Director
    Employer: Chicago Board of Election Commissioners
    Location: Chicago, IL
    Category: Director

    This full-time exempt position reports directly to the Board’s Executive Director and is responsible for overseeing the Board’s daily administrative operations, including Human Resources, Finance, and Purchasing. Working closely with the Executive Director, the Assistant Executive Director will also oversee general office functions, including but not limited to the mailroom, the copy room, and receptionists. Essential Duties and Responsibilities: Direct supervision of the human resources, finance and procurement functions of the Board. Assess Board policies and develop business strategies to ensure coordination across the various administrative functions in the Board’s downtown and warehouse offices. Monitor performance and provide feedback to senior administrative management, including teaching, supporting and modeling logistics in line with Board policies and procedures. Advise the Executive Director on matters impacting administrative operations. Participate in Board of Election Commissioners meetings, providing updates on current and long-term projects impacting the administration of the Board. Oversee Board financial matters, ensuring best practices for procurement, contracts, grants, and staffing. Direct supervision of ADA and Communication staff. Attend external meetings at the request of the Executive Director, including City/County budget hearings, civic events, intergovernmental matters, conferences, etc. Oversee the operation and selection of staffing of Election Central for Election Day support. Execute other duties as directed by the Executive Director.

    Salary: $144,000 – 154,000.

    More Info
  • Customer Support Consultant
    Employer: Hart InterCivic
    Location:  
    Category: Customer Relations

    Summary:
    The Customer Support Center Consultant Level 1 (CSC 1) provides Tier 1–2 support for Hart InterCivic products, helping customers troubleshoot issues and keep election operations running smoothly. The CSC I’s primary responsibilities are to:

    • Resolve and route customer issues via phone, email, and remote tools
    • Document cases in the CRM and communicate status through resolution
    • Use product documentation to deliver clear, customer-friendly solutions

    This role researches and resolves issues, supports hardware/software configuration and deployment, and provides training or on-site support as needed. It also documents processes and partners with other departments to improve service delivery.

    This position follows the Proprietary Information and Intellectual Property Agreement and is responsible for protecting company information, including when working off-site or outside normal hours.

    Responsibilities:
    • Deliver Tier 1 and Tier 2 support by phone, email, and remote tools.
    • Troubleshoot, resolve, and escalate customer issues as needed.
    • Log, track, and update cases in the CRM through resolution.
    • Document solutions, identify trends, and support continuous process improvement.
    • Build strong product knowledge across Hart and partner solutions.
    • Work closely with customers and internal teams to drive timely, high-quality outcomes.
    • Support RMAs, upgrades, preventative maintenance, and election event readiness.
    • As needed, perform system workstation validation processes to confirm customer readiness,
    • Support after-hours, weekend, holiday, and other duties as required.
    • Provide on-site troubleshooting, preventative maintenance, and election support, if needed

    Requirements:
    • This is an in-person position.
    • High school diploma (required); college coursework/certifications a plus.
    • 2+ years technical customer support experience; CRM/case management experience.
    • Working knowledge of computers, networks, and internet operations.
    • Customer-first mindset with strong ownership and follow-through.
    • Clear, patient written and verbal communication (English required).
    • Strong troubleshooting, analytical, and problem-solving skills.
    • Able to read and apply technical documentation.
    • Hart VS/EMS, county election, and/or second-language capability a plus.

    More Info
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