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  • Systems Program Analyst
    Employer: NC State Board of Elections
    Location: Raleigh, NC
    Category: Systems

    JOB CLASS TITLE: Operating Systems Software Programmer I

    POSITION NUMBER: 65021731

    DEPARTMENT: State Board of Elections

    DIVISION/SECTION: Information Technology

    SALARY RANGE: $68,170.00 – $110,876.00 Annually

    SALARY GRADE / SALARY GRADE EQUIVALENT: IT07

    COMPETENCY LEVEL: Not Applicable

    APPOINTMENT TYPE: Permanent Full-Time

    WORK LOCATION: Wake County

    OPENING DATE: 03/30/20

    CLOSING DATE: 04/13/20 5:00 PM Eastern Time

    DESCRIPTION OF WORK:

    ***This position is subject to re-classification pending OSHR approval. Applicants must also meet the minimum education and experience of an Operating Systems Software Programmer II***

    The N.C. State Board of Elections is the statewide agency that supervises elections administration, enforces campaign finance requirements, and conducts associated investigations. The State Board ensures uniform implementation of state and federal election laws and appoints local officials serving on county boards of elections. The Board is composed of five individuals appointed by the Governor from lists of nominees submitted by the chairs of the two political parties having the highest number of registered affiliates. Agency staff are civil servants subject to the State Personnel Act.

    Primary Purpose of the Division:
    Information Technology operates as a Division of the State Board of Elections (SBE).
    The mission of Information Technology (IT) is to support and strengthen the Election’s business divisions by providing central services and infrastructure for state-wide access to information resources and technologies for all election officials.
    The U.S. Department of Homeland Security (DHS) has designated elections as critical infrastructure with priority cybersecurity support under the National Infrastructure Protection Plan. The State Board of Elections (SBE) administers and maintains secure administration of elections in North Carolina. To this end, NCSBE requires a sophistical and nimble IT practice.
    The purpose of IT is to research, advise, procure, implement and support State Board of Election business functions through the use of technology.

    Primary Purpose of the Position:
    Implement and maintain the agency’s large and complex network
    Maintains solid technical competence for communication systems while grasping the integration and interaction of all supported systems.
    Architect Cloud Infrastructure in Microsoft Azure, Amazon Web Services (AWS), or other cloud provider.
    Evaluate, recommend, design, implement, maintain and secure Infrastructure elements in support of the agency mission.
    The analyst should execute the following tasks and responsibilities:
    Supports Information Technology Infrastructure
    Supports Information Technology Infrastructure to include Database, Server, Networking, Equipment, Architecture and Design.
    Ensures all data is properly collected, stored, and secured, using tools that analyze performance metrics, service levels, server status, and system outages.
    Implement and maintains network architecture, switch programming, agency firewalls, and Disaster Recovery (DR) testing and documentation that includes scheduling, performing and verifying system backup processes for all systems.
    Manages Microsoft Server installation and administration including adding and removing roles such as Active Directory, Domain Name Service (DNS), Dynamic Host Configuration Protocol (DHCP), Group policies, Folder redirection, and version control to protect data, add and remove users and setup of permissions and distribution groups.
    Works with outside vendors as needed to purchase necessary equipment, modify systems and/or complete programming updates
    Monitors network performance (availability, utilization, throughput and latency) and test for weaknesses.
    Follows operational standards and policies for the department, and recommends updates when appropriate.
    Serve as an escalation point for lower tier technical staff
    Liaison for inter-agency and county-agency IT needs.
    Work with designated development staff to facilitate regular release cycles.

    Provides Strategic Input for Agency IT Strategy
    Provides input for current and long-range system requirements and evaluate alternative business solutions and strategies, taking into account current capacities and functional limitations with regard to hardware/software and upcoming advancements in technology.
    Advises regarding proper design for major implementations and modifications to organizational systems and IT processes, specifically as it relates to hardware and software capability.
    Reviews automated procedures to ensure they are delivering information as expected and tunes those procedures as necessary
    Regularly researches past, current, and emerging technologies, evaluating their impact on agency operations, and make informed recommendations based on what is learned.

    Works with security personnel to Implement Security Best Practice
    Identifies and follows through on perceived security threats.
    Ensure agency systems and data are secure, yet available for approved entities.
    Follows the Disaster Recovery and Business Continuity Plan, including an Incident Response Plan and a Continuity of Operations Plan (COOP), when emergencies occur
    Maintain backup of data and a portable Infrastructure necessary in disaster recovery scenarios.

    KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:

    The analyst must possess the following proven skill sets, knowledge, and/or abilities:

    A comprehensive understanding of network architecture, computer systems, and related technologies, functions, capabilities, and software including a strong knowledge of networks, routing and switching, network operating systems, systems programming, database and system administration, operating systems, security systems, communication systems, and application architecture
    The ability to plan and implement solutions with various technologies, systems, and software, while effectively comprehending their interrelationships, functionality, communications, and connectivity
    A thorough knowledge of computer programming languages and have proven experience in (1) troubleshooting defects, failures, and errors, and in (2) recommending and implementing remedial action.
    An extensive familiarity with network architecture planning and implementation with various technologies, such as Microsoft products, Cisco products, VMware, area networks, WAN acceleration, virtualization, firewalls, routers and other networking hardware. This would include switch programming including programming for VoIP, QoS, & VLAN’s
    An ability to utilize Microsoft Server roles such as Active Directory, DNS, DHCP, Group Policies, Snapshots, backups and restores of operating software and user data
    Knowledge and proficiency with server operating system versions including Microsoft SQL Server, including end-of-life through the latest releases (e.g. SQL Server 2008 R2, 2012, 2014, 2016, 2017)
    Demonstrated experience with Microsoft’s Active Directory, Windows Server, Office365, Sharepoint, and Microsoft Teams.
    Knowledge of Microsoft server technologies as well as infrastructure virtualization technologies
    Knowledge and proficiency in desktop operating systems in a Windows environment including end-of-life through the latest releases (e.g. Windows XP, Windows 7, 8, 8.1, and 10)
    The ability to identify potential hardware failures, implement new hardware, resolve hardware failures, and document failure recoveries
    The ability to work an irregular schedule occasionally to accommodate periodic system updates/upgrades, maintenance and/or emergency needs
    Experience in Cloud Architecture and design [Azure and AWS preferred]
    Experience with participating in application and infrastructure support processes for high profile, mission critical applications
    Ability to identify and analyze reoccurring problems and serve as an expert in designing system infrastructure.
    Ability to develop and/or implement highly complex information technology solutions to enhance enterprise success.
    Skill in the technical consultation related to complex projects.
    Skill and knowledge in a highly specialized area of systems analysis and development.
    Ability to provide expertise and consultation on technical issues to management
    Knowledge of new or existing technologies to develop solutions and ability to consult with other specialists, analysts, technicians, and vendors.
    Design and implement security policies to work in conjunction with third-party security.
    ***Reclassification Education and Experience Requirement***

    Bachelor’s degree in computer science, computer engineering, or a closely related field from an appropriately accredited institution and four years of progressive experience in systems software programming; or an equivalent combination of education and experience.

    MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

    Bachelor s degree in computer science, computer engineering, or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programming; or an equivalent combination of education and experience.

    SUPPLEMENTAL AND CONTACT INFORMATION:

    All applicants must complete and submit a State application for employment using the NEOGOV Online Job Application System (http://www.oshr.nc.gov/jobs/) for the State of North Carolina. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes (including Text Resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. “See Resume” or “See Attachment” will NOT be accepted. Other attachments (except a DD-214 copy) will also be accepted, but not used in screening for qualifying credit. Applicants are required to scan and attach a copy of their DD-214 (Form 4 or Certificate of Release or Discharge from Active Duty) or discharge orders if they wish to obtain Veteran’s preference. Applicants may be subject to a criminal background check.

    Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click “Application Status”. It is not necessary to contact the Human Resources Office to check the status of an application.
    If you are having technical issues submitting your application, please call the NEOGOV Help Line at 855-524-5627 If there are any questions about this posting, other than your application status, please contact the Elections and Ethics Human Resources Office.

    CONTACT INFORMATION
    NC Board of Elections
    Human Resources Management Office
    430 N. Salisbury Street
    Raleigh, NC 27603
    Phone: 919-814-0700

    More Info
  • Software & Hardware Product Specialist
    Employer: Dominion Voting Systems
    Location: New Jersey 
    Category: Software

    We are actively recruiting Software & Hardware Product Specialist to join out team in New Jersey. Dominion Voting Systems is a technology company that develops and supports elections systems for government customers in Canada, the United States, and abroad. We have set ourselves apart with a commitment to customer service, transparency, and a superior use of technology. We are a fast-paced, results driven organization with an international workforce and we have been listed as one of Deloitte’s 50 fastest growing firms!
    The Software & Hardware Product Specialist will work both independently and as part of a team, the to deliver a wide variety of technical and customer support services related to the implementation, operation, repair, maintenance and upgrades of Dominion Voting Systems products. This role works closely with customers, co-workers, and election officials to ensure all pre- and post-election day activities are successfully executed.

    Responsibilities:
    • Provide on-site customer support on-site, or via telephone and/or email as scheduled and/or as needed. Responsibilities include, but are not limited to:
    o Leading pre- and post-election systems testing (Logic and Accuracy Testing).
    o Hardware and/or software repair and maintenance of all voting system components.
    o Coordination of RMAs as necessary.
    o Delivering training to colleagues, temporary staff, and/or customers on products and procedures.
    o Supervising and directing temporary staff during the election cycle
    o Pre-election programming, to include working with customers to define and program election and ballot definition
    o Additional election activities as needed and assigned.
    • Assists with new system implementations and product upgrades.
    • Working closely with Engineering & Certification to lead functional testing and trials for new and existing products to ensure products meet established standards; provide timely and accurate operational and end-user data on functionality
    • Documenting and reporting all hardware and software anomalies and system issues; as well as developing practical field solutions to common problems.
    • Maintain all records related to voting system components; ensure compliance with product warranty requirements and forecast part requirements.
    • Adheres to all local, state/provincial, and federal rules and regulations that pertain to the operation of election systems.
    • Contribute to various jurisdictional certification efforts of products, as needed
    • Develop expertise in the use, maintenance, repair and application across all DVS product lines.
    • Other assigned tasks/responsibilities as needed or assigned.

    Qualifications:

    • Bachelor’s Degree in computer science, information technology; or equivalent work experience.
    • 4+ years’ experience training, performing hardware/software maintenance, and effectively operating IT equipment within the within the technology industry. Elections industry experience is preferred, but not required.
    • 4+ years’ of experience providing hardware and/or software technical support directly to customers, to include in-person, onsite, via telephone and/or email.
    • Working knowledge of Windows operating systems and applications
    • Solid understanding of hardware, software, and troubleshooting
    • Proficient in Microsoft Office Suite, particularly Microsoft Excel and Microsoft Project.
    • Excellent verbal and written communication skills, with ability to present technical training to non-technical audiences.
    • Demonstrated success working both independently and as part of team
    • Strong organizational skills to include multi-tasking and effective time management.
    • Demonstrated ability to communicate clearly and concisely with customers, election officials, and colleagues.
    Dominion Voting Systems is an Equal Opportunity Employer.

    More Info
  • Deputy Chief Information Security Officer (CISO)
    Employer: U.S. Election Assistance Commission
    Location: Silver Spring, MD
    Category: Security

    As the Deputy Chief Information Security Officer (Deputy CISO), the incumbent provides policy, leadership and direction, and serves as a key contributor to the EAC’s strategy regarding achieving mission goals; ensuring that all IT functions are integrated, prioritized and executed within agency priorities and allocated resources; and working closely with EAC’s service providers.

  • QA Analyst I
    Employer: Dominion Voting Systems
    Location: Denver, CO
    Category: IT

    Dominion Voting Systems is a global technology company that develops cutting-edge and innovative election solutions and systems (hardware & software) which are utilized by over 1,200 jurisdictions in North America and abroad. We have set ourselves apart with a commitment to customer service, transparency, and innovative technology. We are a fast-paced, results driven organization, and we have been listed as one of Deloitte’s 50 fastest growing firms!
    WHAT WE ARE LOOKING FOR:
    Dominion Voting Systems is searching for a passionate and driven recent-graduate to join our Systems Integration Test team in Denver as a QA Analyst I. In this position, you will join a team that is responsible for end-to-end testing of our systems to ensure that our products and services comply with all regulations and required functionality and that they either meet or exceed the requirements specified by the customers. In this role, you will directly impact the ability of our customers to successfully execute fair, accessible, and secure elections!

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  • HAVA Administrator
    Employer: Nevada Secretary of State
    Location: , NV
    Category: HAVA Administrator

    ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.***
    Under administrative direction of the Deputy Secretary of State for Elections, the HAVA Administrator provides overall leadership, operation, planning, and management of the State’s federal elections pursuant to the Help America Vote Act (HAVA) and related federal and State voting rights laws; provides analysis and interpretation of State and federal laws, regulations and statutes related to elections administration; represents the division and makes presentations to various boards, legislative committees, community organizations and the public.
    This position is part of the Office of the Secretary of State’s elections division. The incumbent will manage the Help America Vote Act (HAVA) grant and in this capacity will work with members of the State Elections Division, county registrar of voters, and other elections related positions in the federal, state, and county governments to manage the application of the HAVA grant and support the conduct of state and federal elections. This position will be a key member of the State elections team and will be primarily responsible for the analysis and interpretation of federal and state elections law. This position will supervise up to six other elections-related employees.

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  • Site Reliability Engineer
    Employer: Democracy Works
    Location: Brooklyn, NY
    Category: Engineering

    Location: Brooklyn, NY or remote within the US
    Target Start Date: 4/7/2019
    Salary Range: $105,000 – $125,000 (Offers will vary based on experience and location-based cost-of-living calculations)
    Benefits: Vision, dental, & medical insurance; 403(b) retirement savings plan; generous vacation policy; parental leave; long-term disability; employee assistance program
    Level: Mid to Senior

    Organizational overview

    At Democracy Works, we believe voting should fit the way we live. To that end, we build technology for both voters and election administrators that simplifies the process and ensures that no voter should ever have to miss an election.

    TurboVote, our first service, helps voters register, stay registered, and cast a ballot in every election, from municipal to national. We’ve signed up more than seven million voters for TurboVote by building the largest college, nonprofit, and corporate voter engagement coalition in the country. Our partners include more than 300 campuses, nonprofits like Headcount, the Sierra Club, Climate Strikes, and the Hispanic Federation, companies like Starbucks, Univision, Facebook, Google, Snap, and dozens more. We also helped (basically) everyone find their polling place through the Voting Information Project. Its data had 123 million impressions in 2016, and over 11 million voters looked up where to vote on GetToThePolls.com. Ballot Scout helps election administrators track absentee ballots through the mail, providing transparency in the vote-by-mail process and making it easier to follow up when things go awry. And in 2018, we became the organizational home of the National Association of State Election Directors (NASED).

    The infrastructure team supports the software development team in ensuring Democracy Works’ services run smoothly, automating repetitive tasks, monitoring and alerting, and performing architecture and code review. Democracy Works faces unique scaling challenges, especially in a presidential election year, and the work of the infrastructure team is highly visible within the company.

    As our first Site Reliability Engineer, you will guide the direction of the infrastructure engineering discipline at Democracy Works; exemplifying reliable, measurable, secure and repeatable practices that will act as a “force multiplier” across our products.

    You will:

    – Maintain our infrastructure using Terraform and Kubernetes.
    – Design, build, maintain, and plan for growth of infrastructure at Democracy Works.
    – Create and maintain monitoring and alerting for services.
    – Create and maintain documentation for the systems and tools that you work with.
    – Automate “toil” – discover repetitive manual actions, document those actions, and automate them if possible.
    – Improve existing automation to mitigate risk introduced through the natural process of software change.
    – Join an on-call rotation for services you are responsible for.
    – Review existing code and architecture for security and reliability.
    – Work closely with developers and product teams regarding security and reliability implications of software and infrastructure changes.
    – Aid developers in debugging production issues across services in a distributed system.
    – Assist with interview processes for other available roles at Democracy Works.
    – Work with product teams to balance and prioritize your work according to external deadlines and organizational goals.

    You are someone who:

    – Thinks about systems as more than the sum of their parts.
    – Knows their way around a Linux shell.
    – Knows why infrastructure-as-code is important.
    – Understands Docker and its ecosystem.
    – Has some hands-on experience with Kubernetes, understands when it makes sense to use and when it doesn’t.
    – Has strong programming skills: we make heavy use of Clojure and the JVM but are interested in using the right tool for the job, and language is less important than fundamentals.
    – Has strong asynchronous communication skills. As a distributed team, we make heavy use of Slack, documentation, and development processes to communicate our ideas.
    – Understands security basics such as the principle of least privilege, specifically as applied to a cloud environment.
    – Has a desire to document something once they’ve learned it so that others can benefit from their knowledge.
    – Can structure and prioritize work, often from scratch, in accordance with organizational goals and external deadlines.

    Physical demands: This position requires regular, daily use of a computer to conduct work and communicate with colleagues.

    Social expectations: You will have regular one-on-one meetings with your manager and regular meetings with the developers and product managers you work with.

    Time and travel expectations: Democracy Works’s regular operating hours are 10 a.m. – 6 p.m. Eastern time. Two times per year, all full-time staff members participate in a five day retreat in our Brooklyn offices. All staff is held each year in May and November.

    Application Instructions

    To apply, please send a resume and respond to the following questions (instead of a cover letter) using the linked application form. In your responses, please include only the following information:

    – How did you find this job listing?
    – In one sentence, what makes you interested in Democracy Works?
    – In one sentence, what makes you interested in this role?
    – Are you willing to work at a non-partisan organization?
    – Would you be available to start by April 7, 2020?
    – Would you enjoy playing a supporting role to developers and the systems they work on?
    – Do you feel comfortable explaining technical concepts to non-technical people?
    – In 1-2 sentences, describe your practical experience with Kubernetes or another container orchestration technology.
    – In 1-2 sentences, describe your practical experience with Terraform or another infrastructure-as-code tool.

    As part of our application, you’ll see an optional form used to collect EEOC demographic information. The data collected in this form is useful in our EEOC reporting and in our assessment of our recruitment practices. However, please keep in mind that the standardized EEOC language used in this form does not reflect the values of Democracy Works–for example, we don’t view gender as binary. We also encourage all applicants to state their pronouns when applying for any job openings at Democracy Works.

    Democracy Works is committed to diversity and inclusion in everything we do, and aspires to have a team that’s representative of the voters we serve. When hiring, we practice proactive outreach to top talent that’s underrepresented in our sector. We conduct an anonymized skills evaluation, to reduce implicit bias and resume-dependency in our process. We’re a woman- and gay-founded nonprofit, and promote an inclusive culture that stands against racism, sexism, homophobia, and ableism (to name a few). To be explicit, we strongly encourage applicants of all races, ethnicities, political party associations, religions (or lack thereof), national origins, sexual orientations, genders, sexes, ages, abilities, and branches of military service.

    Feel free to contact work@democracy.works if you have any questions about our commitment to inclusion or about general hiring practices, or if you need an accommodation for a medical condition during the hiring process. Democracy Works posts all current career opportunities at democracy.works/careers.

    More Info
  • Senior Software Quality Assurance Engineer
    Employer: Wake County
    Location: Raleigh, NC
    Category: Engineering

    JOB CLASS TITLE: Applications Systems Analyst I

    POSITION NUMBER: 65029827

    DEPARTMENT: State Board of Elections

    DIVISION/SECTION: Information and Technology

    SALARY RANGE: $56,339.00 – $91,817.00 Annually

    RECRUITMENT RANGE: $56,339 – $91,817

    SALARY GRADE / SALARY GRADE EQUIVALENT: IT05

    COMPETENCY LEVEL: Not Applicable

    APPOINTMENT TYPE: Time-Limited Full-Time

    WORK LOCATION: Wake County

    OPENING DATE: 03/27/20

    CLOSING DATE: 04/10/20 5:00 PM Eastern Time

    DESCRIPTION OF WORK:

    ***This position is funded by federal grant funding and is subject to fund availability***

    The N.C. State Board of Elections is the statewide agency that supervises elections administration, enforces campaign finance requirements, and conducts associated investigations. The State Board ensures uniform implementation of state and federal election laws and appoints local officials serving on county boards of elections. The Board is composed of five individuals appointed by the Governor from lists of nominees submitted by the chairs of the two political parties having the highest number of registered affiliates. Agency staff are civil servants subject to the State Personnel Act.

    Primary Purpose of the Organizational Unit:
    Information Technology operates as a Division of the State Board of Elections (SBE).
    The mission of Information Technology (IT) is to support and strengthen the Election’s business divisions by providing central services and infrastructure for state-wide access to information resources and technologies for all election officials.
    The purpose of IT is to research, advise, procure, implement and support State Board of Election business functions through the use of technology.

    Primary Purpose of the Position:
    The purpose of this position is to perform senior software test engineer (STE) tasks for the Quality Assurance (QA) needs of the agency.
    This position must accurately define, analyze, plan, design, develop, document and inspect development/application/system workflow processes.
    Testing includes designing, writing, coding and performing functional, integration, regression, performance, and other tests as needed on new development, enhancements and repairs (bug fixes) for the agency.
    New and existing system functions are evaluated to determine if they work as designed.
    Tests are performed across all agency systems including web, client server and mobile device configurations to meet the modernization requirements of the agency
    The employee will provide technical and analytical work in supporting applications for the business, research, and instructional functions of the agency.
    This position must also create, define, and ensure compliance to IT, testing and development standards and best practices.
    The position must collaborate with management and technical staff at all levels.

    Description of Work:
    Testing and Quality Assurance Engineering
    Support software development through the implementation of system testing
    Responsible for ensuring the efficiently testing, compliance, and quality control of all agency-created software.
    Ensure applications meet the requirements set forward in change requests based on enhancements and mandated legislative directives.
    Ensure testing standards are being followed.
    identify defects that do not meet stated business requirements.
    Document, replicate and provide specific details that a user has encountered or those discovered during testing.
    Design, program and execute scripts for automated testing. Employ appropriate tests or sets of tests for the various scenarios required to deliver appropriate testing based upon extensive understanding and knowledge of all modern test types
    Be the technical resource to assure all applications are thoroughly tested and follow policy.
    Documentation
    Create, as well as update, documentation in synchronization with application software updates and managerial recommendations used to support the testing function within the agency IT division.
    Plan and direct the creation of best practices, policies and procedures using experience, empirical data and industry standards.
    Document and report defects and work with the development team to remediate.
    Create and update test plans used for application acceptance testing and assist in the writing of new functionality testing.
    Create and maintain a knowledge base for use in support of all agency applications.
    Team development / Consulting
    Analyze and assess customer needs to develop effective and appropriate solutions.
    Serve as a resource among the staff to provide expertise in problem solving, testing, or application knowledge.
    Possess expert listening skills to procure information from users and relate them to all required units or departments during problem resolution.
    Ability to relay technical information and processes to clients and staff in a calm, clear manner during times when the need is critical or the workload is high.
    Possesses the ability to work independently or to create and lead ad hoc work groups to analyze problems, develop solutions, and communicate solutions effectively.
    Demonstrate working knowledge of technologies and systems in place with the capability of supporting these technologies.
    Research and implement appropriate new technologies related to the position.
    Relay user needs and functions of enhancements or defects to the correct team to process work more efficiently.
    Utilize agency tracking system to track and report all defects and enhancements.
    Ensure the compliance and assessment functions are maintained to comply with The State Board’s IT strategy.
    Assess current-state test process (test management, manual, automation, performance and security), methodology and testing capability, identify gaps in the current development and test process, and propose and organize results using leading practices, empirical data, end-user expectations and agency objectives.
    Combine industry specific understanding of the clients’ market trends, technology and competitors with the technical understanding of IT governance principles, methodology and theory, and agency specific business requirements to be a governance resource for QA staff and other IT staff. Help ensure the technical, functional and business aspects of delivering quality solutions to all stakeholders remains consistent and predictable. Review governance documents for completeness, coherence, accuracy and self-compliance
    Research Agile testing and development governance and compliance standards, technologies and tools. Work with management to implement changes to the Test Governance Model focusing on the strategic, tactical and operational test management elements. Leverage the model to ensure quality assurance practices are implemented throughout the agency.
    Work with management and IT teams to align business objectives and policies with technical standards and procedures. Identify, define, create and document the agency specific best practices and procedures QA and other IT staff are to employ. Work on continuous process improvement.

    KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:

    A minimum of 5 years of experience in information systems application support with a demonstrated concentration of experience in SQA methods, techniques, and tools.
    Certification as a software quality assurance professional by a recognized organization such as the Quality Assurance Institute (QAI) is desired. These certifications could include CSQA, CSTE, CSBA, CMST or CMSQ. ISTQB certification at the Foundation, Advanced or Expert level also qualifies.
    Hands-on experience with an automated testing tool suite, such as Selenium or HP ALM, and associated components is preferred.
    Experienced in test planning, test estimation, and test case writing
    Ability to develop logical and systematic approaches to test plan development and execution for both functional and performance testing needs for various IT business applications.
    Functional and performance testing experience with a wide range of technical platforms and applications including but not limited to Web centric technologies/platforms (e.g. Java, .Net, HTML, XML, etc.).
    Understands, exhibits and maintains basic technical skills and/or knowledge in the technologies used for application development and system integration.
    Detailed understanding of assigned data and the use of its systems via developing through test plans/scenarios.
    Knowledge of security protocols for systems utilized.
    Knowledge of the current architecture of systems and information to troubleshoot problems.
    Understanding of the business functions and system needs to be able to understand working specifications for software application solutions.
    Experience in assessing user needs through discussion with customer conveying technical information to client and promoting understanding of relevant issues.
    Knowledge and practical experience with a software testing procedure and/or toolset.
    Knowledge and practical experience in the use of Microsoft Office applications (Outlook, Word, Excel, Access, and Powerpoint).
    Knowledge in software testing methodologies, especially to support the complete Software Development Life Cycle (SDLC.)
    Knowledge of Microsoft Windows environment, including but not limited to structure, basic security access and permissions, basic networking, and basic device management as it pertains to software applications.
    Ability to reliably and efficiently identify issues independently or with clients/analysts, as well as determining possible solutions. This includes documenting both the issue and solution.
    Ability to communicate clearly and succinctly, both verbally and written, to a variety of audiences, including peers, upper management, software users, technical resources, and clients.
    Ability to work both independently and as part of a project team as the situation requires.
    Ability to manage priorities and time as it relates to assigned tasks and work deadlines.
    Ability to organize and follow complex and/or detailed technical procedures.
    Ability to mentor and train peers and others.
    Excellent oral and written communication skills.
    Strong team and interpersonal skills with a demonstrated ability to function as a consultant to management
    Demonstrated ability to plan, organize, and execute work tasks with strong problem solving and analytical skills.
    Mobile testing experience is preferred.

    MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

    Bachelor’s degree in Computer Science, Computer Information Systems, Computer Engineering, math, or Engineering or related technical degree from an appropriately accredited institution and one year of experience in business application consulting or development; or Bachelor’s degree and some computer coursework from an appropriately accredited institution and two years of experience in business application consulting or development; or Associate’s degree in Computer Programming from an appropriately accredited institution and two years of experience in application consulting or development; or an equivalent combination of education and experience.

    SUPPLEMENTAL AND CONTACT INFORMATION:

    All applicants must complete and submit a State application for employment using the NEOGOV Online Job Application System (http://www.oshr.nc.gov/jobs/) for the State of North Carolina. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes (including Text Resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. “See Resume” or “See Attachment” will NOT be accepted. Other attachments (except a DD-214 copy) will also be accepted, but not used in screening for qualifying credit. Applicants are required to scan and attach a copy of their DD-214 (Form 4 or Certificate of Release or Discharge from Active Duty) or discharge orders if they wish to obtain Veteran’s preference. Applicants may be subject to a criminal background check.

    Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click “Application Status”. It is not necessary to contact the Human Resources Office to check the status of an application.
    If you are having technical issues submitting your application, please call the NEOGOV Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please contact the Elections and Ethics Human Resources Office.

    CONTACT INFORMATION
    NC Board of Elections
    Human Resources Management Office
    430 N. Salisbury Street
    Raleigh, NC 27603
    Phone: 919-814-0700

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  • Quality Assurance Engineer
    Employer: Democracy Works
    Location: Brooklyn, NY
    Category: Engineering

    Location: Brooklyn, NY or remote within the US
    Target Start Date: April 27th
    Salary Range: $105,000 – $125,000 (Offers will vary based on experience and location-based cost-of-living calculations)
    Benefits: Vision, dental, & medical insurance; 403(b) retirement savings plan; generous vacation policy; parental leave; long-term disability; employee assistance program
    Level: Mid to Senior

    Organizational overview:
    At Democracy Works, we believe voting should fit the way we live. To that end, we build technology for both voters and election administrators that simplifies the process and ensures that no voter should ever have to miss an election.

    TurboVote, our first service, helps voters register, stay registered, and cast a ballot in every election, from municipal to national. TurboVote signed up its six millionth voter in 2018 by building the largest college, nonprofit, and corporate voter engagement coalition in the country, including more than 300 campuses, companies like Starbucks, Univision, Facebook, Google, Snap, and dozens more. We also helped (basically) everyone find their polling place through the Voting Information Project. Its data had 123 million impressions in 2016, and over 11 million voters looked up where to vote on GetToThePolls.com. Ballot Scout helps election administrators track absentee ballots through the mail, providing transparency in the vote-by-mail process and making it easier to follow up when things go awry. And in 2018, we became the organizational home of the National Association of State Election Directors (NASED).

    The Voter Engagement team works on TurboVote and the Democracy Works API. You’ll join seven software developers and an engineering manager to collaborate with the product and partnership teams in building software that helps voters and future voters. The technology that underpins this work is mostly microservices written in Clojure running in Docker containers on Kubernetes hosted on AWS. These services communicate over RabbitMQ and store their data in Datomic. The web front-ends are written in ClojureScript backed by React.

    We pair program, collaborate with product managers, and make sure our efforts deliver value to voters and election administrators. We support junior team members by explicitly setting aside time for learning and providing training from a more senior developer. We collaborate across teams architecture and operations so that expertise and knowledge don’t stay siloed. You will be our first QA-specific hire, meaning that we are looking for someone who can help us build our approach to QA from the ground up with an eye toward providing guidance to our engineers in their work and potentially building out additional QA capacity over time.

    As a part of the team you will:
    Stand up end-to-end testing on our large/complex microservices setup
    Structure our approach to QA from the ground up and potentially build a team of QA engineers over time
    Write automated testing for our user-facings tools
    Integrate into our dev process to confirm the quality of the code our developers are producing
    Do some amount of manual testing as needed
    Regularly collaborate with other members of the voter engagement team

    You are:
    Detail-oriented and thorough in your work
    Excited to learn about the voter engagement process and fixing our voting infrastructure

    You have experience:
    Working independently to build QA systems from scratch
    Working as a software developer for at least 3 years with the majority of that time doing QA work

    Physical demands:
    This position requires regular, daily use of a computer to conduct work and communicate with colleagues.

    Social expectations:
    You will have regular 1:1s with the Voter Engagement Engineering Manager and regular meetings with the Voter Engagement dev/product team.

    Time and travel expectations:
    Democracy Works’s regular operating hours are 10 a.m. – 6 p.m. Eastern time. Two times per year, all full-time staff members participate in a five day retreat in our Brooklyn offices. All staff is held each year in May and November.

    Application Instructions:
    To apply, upload a resume and respond to the following questions (in lieu of a cover letter) using the linked application form below.
    In your responses, please include only the following information:
    How did you find this job listing?
    In one sentence, what makes you interested in Democracy Works?
    In one sentence, what makes you interested in this role?
    Would you be available to start by April 27th, 2020?
    Are you willing to work at a non-partisan organization?
    Do you have at least three years of experience as a software developer, most or all of which has been doing QA work?

    As part of our application, you’ll see an optional form used to collect EEOC demographic information. The data collected in this form is useful in our EEOC reporting and in our assessment of our recruitment practices. However, please keep in mind that the standardized EEOC language used in this form does not reflect the values of Democracy Works–for example, we don’t view gender as binary. We also encourage all applicants to state their pronouns when applying for any job opening at Democracy Works.

    Democracy Works is committed to diversity and inclusion in everything we do and aspires to have a team that’s representative of the voters we serve. When hiring, we practice proactive outreach to top talent that’s underrepresented in our sector. We conduct an anonymized skills evaluation, to reduce implicit bias and resume-dependency in our process. We’re a woman- and gay-founded nonprofit, and promote an inclusive culture that stands against racism, sexism, homophobia, and ableism (to name a few). To be explicit, we strongly encourage applicants of all races, ethnicities, political party associations, religions (or lack thereof), national origins, sexual orientations, genders, sexes, ages, abilities, and branches of military service.

    Feel free to contact work@democracy.works if you have any questions about our commitment to inclusion or about general hiring practices, or if you need an accommodation for a medical condition during the hiring process. Democracy Works posts all current career opportunities at democracy.works/careers.

    More Info
  • Portfolio Manager—Development/Fundraising
    Employer: Democracy Works
    Location: Brooklyn, NY
    Category: Devlopement/Fundraising

    Location: Brooklyn, NY (temporarily remote) or remote within the US
    Target Start Date: May 19th, 2020
    Salary Range: $72,000-$86,000 per year (Offers will vary based on experience and location-based cost-of-living calculations.)
    Benefits: Vision, dental, & medical insurance; 403(b) retirement savings plan; generous vacation policy; parental leave; long-term disability; employee assistance program
    Level: Mid-Level

    Organizational overview

    At Democracy Works, we believe voting should fit the way we live. To that end, we build technology for both voters and election administrators that simplifies the process and ensures that no voter should ever have to miss an election.

    TurboVote, our first service, helps voters register, stay registered, and cast a ballot in every election, from municipal to national. TurboVote signed up its six millionth voter in 2018 by building the largest college, nonprofit, and corporate voter engagement coalition in the country, including more than 300 campuses, companies like Starbucks, Univision, Facebook, Google, Snap, and dozens more. We also helped (basically) everyone find their polling place through the Voting Information Project. Its data had 123 million impressions in 2016, and over 11 million voters looked up where to vote on GetToThePolls.com. Ballot Scout helps election administrators track absentee ballots through the mail, providing transparency in the vote-by-mail process and making it easier to follow up when things go awry. And in 2018, we became the organizational home of the National Association of State Election Directors (NASED).

    The development team is responsible for generating revenue for Democracy Works programs, initiatives, and general operating expenses through individual donors, corporate partnerships, and foundation grants. We create strategic plans for each relationship and provide a tailored approach that engages each donor specific to their interests in strengthening democracy. As a part of the team:

    You will:

    Manage an assigned portfolio of donors and prospects with intent to discover donor potential.
    Have a minimum annual fundraising goal tied to a blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue.
    Develop aggregate donor management plans resulting in phone interaction and local face to face solicitation.
    Develop and execute an ongoing strategy for qualifying donors in extensive donor discovery, retention and growth of donor contributions, as well as recapture from previous donors.
    Work collaboratively with other departments and partners to refine and segment fundraising strategies matching the objectives and interests of the donor/prospect.
    Implement programs/activities to identify, cultivate and solicit donors nationally at the $10,000 level or higher, with an emphasis on maximizing revenue for Democracy Works.
    Update donor records in Salesforce following donor contacts.
    Be accountable for cultivating relationships of mostly individual, foundation and some corporate fundraising with focus on retention, recapture and growth.

    You are:

    Able to relate well and work effectively with multiple stakeholders and audiences
    Able to work independently
    Able to integrate strategic goals into day-to-day tasks
    Proficient with Gmail, Google Docs, G-cal and Salesforce
    Committed to meeting every deadline
    Organized, detailed, and inquisitive
    Supportive of the mission of Democracy Works
    A self-starter, goal driven and able to initiate donor visits and fundraising calls

    You have experience:

    Working with clients/customers, managing a portfolio, meeting annual sales/donor goals
    Working with CRM software like Salesforce or equivalent informational databases
    Managing independent work that requires self-direction and close attention to detail
    Using fundraising techniques, especially with major gifts

    Physical demands

    This position requires regular, daily use of a computer to conduct work and communicate with colleagues. For those working out of our Brooklyn office, the F train stops closest to our office, but exiting the station requires the use of stairs to enter and exit. Our office has an elevator available at street level. Streets and buildings nearby are currently under construction, which can disrupt sidewalks and results in varying levels of construction noise audible from the office. Our offices share a set of gendered bathrooms with other offices on our floor, and there are no gender neutral bathrooms in the building at this time.

    Social Expectations

    Regular (weekly and monthly) meetings are expected with the supervisor for this role, as well as colleagues, both in person and virtual. External-facing meetings are required for this role.

    Time and Travel Expectations

    Democracy Works’s regular operating hours are 10 a.m. – 6 p.m. Eastern Time. Two times per year, all full-time staff members participate in a five day retreat in our Brooklyn offices. All staff is held each year in May and November. This role requires approximately 20% domestic travel, pending COVID-19 updates.

    Application Instructions

    To apply, use link attached and send a resume and brief cover letter (no longer than one paragraph) to admin@democracy.works using the form below.

    In your cover letter, please include only the following information:

    How did you find this job listing?
    In one sentence, what makes you interested in Democracy Works?
    In one sentence, what makes you interested in this role?
    Would you be available to start by May 19th, 2020?
    Are you willing to work at a non-partisan organization?
    Democracy Works is a non-partisan organization, and partisan content on the public social media profiles of employees could jeopardize our mission. Are you willing to remove partisan content from your public social media presence while employed at Democracy Works, if applicable?
    Do you have experience working with CRM software like Salesforce or equivalent informational databases?

    As part of your application, you’ll see an optional form used to collect EEOC demographic information. The data collected in this form is useful in our EEOC reporting and in our assessment of our recruitment practices. However, please keep in mind that the standardized EEOC language used in this form does not reflect the values of Democracy Works–for example, we don’t view gender as binary. We also encourage all applicants to state their pronouns when applying for any job opening at Democracy Works.

    Democracy Works is committed to diversity and inclusion in everything we do and aspires to have a team that’s representative of the voters we serve. When hiring, we practice proactive outreach to top talent that’s underrepresented in our sector. We conduct an anonymized skills evaluation, to reduce implicit bias and resume-dependency in our process. We’re a woman- and gay-founded nonprofit, and promote an inclusive culture that stands against racism, sexism, homophobia, and ableism (to name a few). To be explicit, we strongly encourage applicants of all races, ethnicities, political party associations, religions (or lack thereof), national origins, sexual orientations, genders, sexes, ages, abilities, and branches of military service.

    Feel free to contact work@democracy.works if you have any questions about our commitment to inclusion or about general hiring practices, or if you need an accommodation for a medical condition during the hiring process. Democracy Works posts all current career opportunities at democracy.works/careers.

    More Info
  • Senior Cyber Program Manager
    Employer: U.S. Election Assistance Commission
    Location: Silver Spring, MD
    Category: Cyber

    As the Senior Cyber Program Manager, the incumbent provides policy, leadership and direction, and serves as a key contributor to the EAC’s strategy regarding the Election Technology Program. The incumbent furthers the EAC’s efforts in various arenas; works to improve federal, state and local relations with regard to elections; and provides strategic guidance to senior staff on various issues pertaining to elections and specifically, election security.

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  • Customer Success Manager
    Employer: Clear Ballot
    Location: Boston, MA
    Category: Customer Relations

    Clear Ballot has revolutionized the Govtech space with a modern voting system designed to deliver speed, accuracy, and transparency to elections. Our products are proven, our customer references are superb, and when we enter a state, our market share quickly exceeds 50%. While our roots are in Boston, we have a diverse team with staff in Colorado, Oregon, Washington, and British Columbia. We bring a fresh approach to the election industry with professionals of different backgrounds paired with leading election industry veterans who have all joined Clear Ballot to help harness technology to advance the future of elections.

    As Customer Success Manager in Boston, you will be reporting to the Customer Success Director.

    Key Responsibilities
    Primary Duties
    -Be the first point of contact for all customers who use ClearView to audit their primary voting system.
    -Be able to author project plans and lead customer service engagements.
    -Answer customer questions, promptly offer assistance, and direct customers to knowledgebases and other online resources as needed.
    -Prompt them to follow best practices before, during and after elections. This includes routinely scheduled equipment maintenance, election preparedness, and backups.
    -Participate in sales demonstrations with sales representatives as needed.

    Outside of Election Periods
    -Gather State and County calendars and proactively engage with customers to ensure their success throughout the year.
    -Monitor upcoming events that impact voting system and audit needs (ie. state statutes, requirements and software certification).
    -Schedule and facilitate trainings for customers.
    -Schedule and facilitate ClearView software upgrades including new feature training and refresh training.
    -Schedule wellness visits for hardware maintenance and cleaning.
    -Schedule and facilitate user group meetings.
    -Work with Product team to keep customers informed of what’s new in the latest release and the future product roadmap.
    -Record the exchange ideas on election process, procedures, lessons learned between internal and external contacts.
    -Collect enhancement requests.
    -Distribute and be generally knowledgeable of ClearView best practices (equipment maintenance and storage, election preparedness, backups, etc.).
    -Distribute meeting minutes.

    During Election Periods
    -Schedule pre-election audit success planning meetings with customers to check in and make sure they are prepared.
    -Facilitate resources and other onsite election support, as requested by the customer.
    -Schedule post-election audit review meetings with customers, record lessons learned, develop action plans.

    Required Experience and Skills
    -Election experience required.
    -Microsoft Project experience required.
    -Travel to customer sites up to 60% of the time.
    -Superior written and oral communication skills.
    -Relationship building skills.
    -Bachelor’s degree in business, technology or a related field with a minimum of five (5) years of related customer service experience; or equivalent combination of post high school education and experience.

    Clear Ballot Group, Inc. is an Equal Opportunity Employer. We are committed to diversity and dedicated to professional development and advancement. We believe everyone deserves to work in a welcoming, respectful and considerate environment. We live by our values and hire accordingly.

    If you’re a hard worker, a self-starter, an optimist, a collaborator and most importantly someone who shares our passion to employ technology to improve elections, we want to hear from you.
    Interested? Please email your resume and cover letter to careers@clearballot.com

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  • Communications Associate
    Employer: Democracy Works
    Location:  
    Category: Communications

    Location: Brooklyn, NY or remote within the US
    Target Start Date: April 28, 2020
    Salary Range: $58,000 – $68,000 (Offers will vary based on experience and location-based cost-of-living calculations)
    Benefits: Vision, dental, & medical insurance; 403(b) retirement savings plan; generous vacation policy; parental leave; long-term disability; employee assistance program
    Level: Junior

    Organizational overview

    At Democracy Works, we believe voting should fit the way we live. To that end, we build technology for both voters and election administrators that simplifies the process and ensures that no voter should ever have to miss an election.

    TurboVote, our first service, helps voters register, stay registered, and cast a ballot in every election, from municipal to national. We’ve signed up more than seven million voters for TurboVote by building the largest college, nonprofit, and corporate voter engagement coalition in the country, including more than 300 campuses, nonprofits, like Headcount, the Sierra Club, Climate Strikes, and the Hispanic Federation, companies like Starbucks, Univision, Facebook, Google, Snap, and dozens more. We also helped (basically) everyone find their polling place through the Voting Information Project. Its data had 123 million impressions in 2016, and over 11 million voters looked up where to vote on GetToThePolls.com. Ballot Scout helps election administrators track absentee ballots through the mail, providing transparency in the vote-by-mail process and making it easier to follow up when things go awry. And in 2018, we became the organizational home of the National Association of State Election Directors (NASED).

    The communications team ensures the vision of Democracy Works is clearly and creatively articulated to our stakeholders in a variety of contexts. We develop strategic communication plans and programs for our internal and external audiences, promoting the mission and brand of Democracy Works across several channels. We love democracy and are excited to communicate our work to strengthen it.

    As a part of the team, you will:

    – Support and maintain a strategic, goal-oriented vision for all Democracy Works internal and external communication projects
    – Develop fresh story ideas: Proactively research and write materials to tell our story and engage a variety of audiences (i.e. website, blog and social media content)
    – Produce communication materials: Prepare executive talking points and bios, briefing materials, newsletters, and presentations that align with our organization’s strategic goals and branding
    – Assist other teams by copy-editing and proofreading written content
    – Brainstorm strategic outreach ideas, and produce creative content for new and ongoing projects
    – Media outreach: Identify strategic narratives and compelling storylines to pitch relevant reporters and secure timely media coverage
    – Media monitoring: Track and report media coverage of Democracy Works, our products, campaigns, and industry trends
    – Press lists: Build and maintain comprehensive press lists to develop relationships with reporters

    You are:

    – An effective communicator who takes pride in translating complex information to a variety of audiences
    – A self-starter: a proactive and strategic thinker who prioritizes goal-oriented content creation
    – A strong and persuasive writer who is passionate about the creative process of storytelling—from brainstorming to execution
    – A fast learner: excited to learn about the voter engagement process and fixing our voting infrastructure
    – Eager to share your ideas, build a unique brand with a strong voice, and work with a fast growing organization
    – Able to think quickly and strategically

    You have experience:

    – Creating content in many forms, for multiple platforms, and for a wide range of audiences
    – Writing for the digital world, using clear and concise language
    – Managing social media platforms for brands or organizations
    – Working independently, taking initiative, and providing close attention to detail

    Bonus:

    – You have supported the creation of strategic communications and outreach plans for various audiences
    – Previous experience working with nonprofit organizations, political organizing, public relations, or government outreach

    Physical demands: This position requires regular, daily use of a computer to conduct work and communicate with colleagues.

    Social expectations: This position involves regular check-ins with your manager and your team. We also encourage developing coaching relationships with members of other teams. The communications team frequently collaborates with other departments to work on multiple projects, and develop communication materials that match our organization’s branding.

    Time and travel expectations: Democracy Works’s regular operating hours are 10 a.m. – 6 p.m. Eastern Time. Two times a year, all full-time staff members participate in a five day retreat in our Brooklyn offices. All-staff is held each year in May and November.

    Application Instructions

    To apply, please send a resume and respond to the following questions (instead of a cover letter) using the linked application form. In your responses, please include only the following information:

    – How did you find this job listing?
    – In one sentence, what makes you interested in Democracy Works?
    – In one sentence, what makes you interested in this role?
    – Would you be available to start by April 28, 2020?
    – Are you willing to work at a nonpartisan organization?
    – In one sentence, please describe your experience creating content for a range of audiences.

    As part of our application, you’ll see an optional form used to collect EEOC demographic information. The data collected in this form is useful in our EEOC reporting and in our assessment of our recruitment practices. However, please keep in mind that the standardized EEOC language used in this form does not reflect the values of Democracy Works–for example, we don’t view gender as binary. We also encourage all applicants to state their pronouns when applying for any job opening at Democracy Works.

    Democracy Works is committed to diversity and inclusion in everything we do and aspires to have a team that’s representative of the voters we serve. When hiring, we practice proactive outreach to top talent that’s underrepresented in our sector. We conduct an anonymized skills evaluation, to reduce implicit bias and resume-dependency in our process. We’re a woman- and gay-founded nonprofit, and promote an inclusive culture that stands against racism, sexism, homophobia, and ableism (to name a few). To be explicit, we strongly encourage applicants of all races, ethnicities, political party associations, religions (or lack thereof), national origins, sexual orientations, genders, sexes, ages, abilities, and branches of military service.

    Feel free to contact work@democracy.works if you have any questions about our commitment to inclusion or about general hiring practices, or if you need an accommodation for a medical condition during the hiring process. Democracy Works posts all current career opportunities at democracy.works/careers.

    More Info
  • Voter Service Manager
    Employer: Arapahoe County
    Location: Littleton, CO
    Category: Administration

    Do you have a passion for serving others? Would you like to help others participate in community decisions through voting? If so, we want to hear from you! Arapahoe County has an exciting opportunity for a Voter Service Manager to serve in the Elections Division of the Clerk and Recorder’s Office.

    This position provides the opportunity for you to take your voting or government-related experience to a new level in an exciting year where we will administer a statewide primary election in June and the November Presidential General Election. Join our team of dedicated public servants in supporting voters across Arapahoe County while upholding public trust and integrity in our elections process.

    The Clerk and Recorder’s Office handles elections, marriage licenses, motor vehicle and driver’s licenses, passports, and county recording functions. Under the direction of the Deputy Director of Elections, this position has direct responsibility and supervision of the entire Voter Service Team.

    This position will assist with complex administrative and supervisory work in directing daily activities. The Voter Service Manager supports the Elections Deputy Director, Chief Deputy Director and the Clerk and Recorder with issues concerning all operations of Elections.

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  • Executive Director
    Employer: Chicago Board of Election Commissioners
    Location: Chicago, IL
    Category: Administration

    The Executive Director serves as the chief administrator, providing leadership and implementing policies and programs to carry out the work of the Board. The Executive Director directs an annual operating budget of approximately $34M and leads a staff of 130 full-time employees broken into 7 Divisions comprised of: Registration; Information Technology; Human Resources; Finance; Community Services/Poll Workers; Pre-Election Voting & Logistics; and, Warehouse Operations. All full-time employees, including the Assistant Executive Director, are compensated through the City of Chicago and subject to the benefits offered to City employees, although they are employees of the Board and not the City. Although an employee of the Board, the Executive Director is compensated through Cook County and receives employee compensation and benefits in line with County policies. By statute, the Executive Director must take an oath of office before the Cook County Circuit Court.

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  • Elections Specialist (Administrative Specialist II)
    Employer: King County Elections
    Location: Renton, WA
    Category: Administration

    The Department of Elections – is searching for energetic and resourceful professionals who like to “get stuff done”. The Administrative Specialist II positions in the Election Services Division combine an exciting, fast-paced environment with the opportunity to cultivate talents and apply a variety of skills. The ideal candidate will have a desire to help ensure the democratic process through public service. They will thrive in an innovative environment and will not hesitate to roll up both sleeves, work hard, have fun, and get the job done.

    King County Elections (KCE) manages voter registrations and elections for more than 1.3 million voters in King County, the largest vote-by-mail county in the United States. KCE’s mission is to conduct fair, open and accurate elections. As a leader in providing inclusive elections, KCE is focused on three key priorities – (1) actively identifying and working to remove barriers to voting at both the individual and community level, (2) strengthening relationships with community and governmental partners, and (3) creating a culture of professional growth and development, openness and inclusion. Learn more at www.kingcounty.gov/elections.aspx .

    This Term Limited Temporary (TLT) position is approved until the end of 2020. If the successful candidate is a King County Career Service or Career Service exempt employee, you will be offered a Special Duty assignment. You must have permission from your current supervisor to accept a Special Duty assignment.

    Who May Apply: This fully benefited TLT position is open to the general public and all King County employees. This selection process may also be used to create a pool of candidates to fill current and future Administrative Specialist II TLT positions over the next 6 months.

    Work Location(s): This position will work at King County Elections Building located at 919 SW Grady Way, Renton, WA 98057. The position may be requested to work at additional off site voting and registration centers throughout the county.

    Work Schedule: This position is subject to the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible. The workweek is typically 35 hours per week, 8:30 a.m. to 4:30 p.m., Monday through Friday. We require the flexibility to work additional hours during peak periods of the Election cycle that may occur outside of typical business hours.

    Materials Required to Apply: A completed online King County employment application at www.kingcounty.gov/jobs and a Resume is required with your submission.

    Job Duties
    King County Elections believes in working in a very agile working environment. Creating a team that delivers now and in the future is very important. There may be various job duties that you could be assigned to including:

    •Provide excellent customer service to internal and external customers in person, via telephone, and via e-mail by processing voter registrations, communicating election program information and explaining election procedures, guidelines and regulations.
    •Perform production-level computer work which includes accurate data entry and retrieving and editing records.
    •Organize and coordinate work activities and assist with providing training and one-on-one instruction to diverse staff.
    •Provide assistance with ballot delivery including proofing Voter’s Pamphlets and ballots.
    •Set up records and file documents in both electronic and paper formats.
    •Review documents for proper format, accuracy, completion, eligibility, and other legal guidelines.
    •Utilize spreadsheets, word documents and reports to track and document performance data.
    •Research and resolve questions from staff, citizens and stakeholders.
    •Document and improve work processes, procedures and instructions.
    •Assist with Ballot collection by accompanying a driver to empty ballots from ballot drop boxes and securely transport them back to the elections office.

    Experience, Qualifications, Knowledge, Skills
    •Attention to detail and proofreading skills.
    •Ability to enter a high a volume of data into a production application with speed and accuracy.
    •Ability to maintain the integrity and confidentiality of the position.
    •Commitment to providing excellent verbal and written customer service to everyone. This can be demonstrated through establishing and maintaining effective relationships, and building rapport with a variety of people through active, attentive listening, and respect for differing backgrounds and points of view.
    •Demonstrated comfort with the use of personal computers, email and electronic record filing systems to create correspondence and spreadsheets, send and receive information, access and analyze data, and develop reports and outreach materials.
    •Ability to work in a fast-paced environment.
    •Ability to follow directions with strict rules and regulations.
    •Ability to gain knowledge of elections terminology.
    •Ability to stand or sit for periods of time as required.
    •Ability to bend, lift and/or move 25 lbs. of ballots.

    Desired Qualifications:
    •Experience with Microsoft Office Suite – specifically Word and Excel.
    •Initiative in taking on new tasks and projects.
    •Familiarity with diverse communities and direct community based or customer service based experience is preferred.

    Supplemental Information
    SUPPLEMENTAL INFORMATION:

    Travel to work locations throughout King County with limited or no public transportation services is required. A valid Washington State Driver’s License is required to operate King County vehicles.

    UNION: This position is represented by Teamsters Local 117, Professional & Technical and Administrative Employees.

    King County is proud to be an Equal Employment Opportunity /Affirmative Action employer and we encourage people of color, women, veterans and people with disabilities to apply.

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  • Elections Services Specialist
    Employer: Contra Costa County
    Location: Martinez, CA
    Category: Administration

    Closing Mon. 03/09/20 11:59 PM PST

    Are you an innovator and high achiever? Service driven? Dedicated to quality? Want to be a part of a nationally recognized Election Team?

    We are seeking an experienced election administration professional to serve as a lead coordinator of voter registration, customer service, and vote-by-mail operations in one of the state and nation’s largest counties!

    Contra Costa County currently has more than 650,000 registered voters and a population of 1.1 million. Located in the San Francisco Bay Area, Contra Costa County offers great salary and benefits in addition to a collaborative and fast paced work environment. If your election experience includes tremendous overtime during an election, be prepared for a new experience.

    We are looking for someone who is:
    • A collaborative lead
    • A planner and organizer
    • Committed to continuous improvement
    • A problem solver
    • Committed to public service
    • Adaptable
    • Knowledgeable and experienced in election administration

    Minimum Qualifications:
    License Required: Possession of a valid California Motor Vehicle Operator’s License. Out of state valid motor vehicle operator’s license will be accepted during the applicant process.

    Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate.

    Experience: Two (2) years of full-time, or its equivalent, experience in a public elections office performing activities in preparation for and conduct of state and local elections. This must have included clerical or technical experience using spreadsheet, word processing and database management programs.

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  • Elections Administration Manager
    Employer: NC State Board of Elections
    Location: Raleigh, NC
    Category: Administration

    This primary purpose of this position is to oversee and manage a team of program specialists and program assistants in developing processes, procedures, and policies for the conduct of elections by the State Board of Elections and county boards of elections, specifically voter registration, absentee voting, in-person voting, provisional voting, candidate filing, petitions, and other areas or special programs specific to election administration. This position works collaboratively with other agency divisions including Training & Outreach, Voting Systems, Campaign Finance, Business Operations, and IT. Provides election administration policy recommendations to the agency’s Strategy Team and Executive Director.

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  • Director
    Employer: Jefferson County Board of Elections
    Location: Stuebenville, OH
    Category: Administration

    The Jefferson County Board of Elections is currently accepting applications for the position of Director. The candidate must be a member of the Democratic Party and a qualified elector of Jefferson County within 30 days of employment at the agency.

    The Director will oversee the total operations of the Jefferson County Board of Elections, in conjunction with the current Deputy Director and members of the Board of Elections.

    All functions of the operation of the office fall under the responsibility of the Director. The following are the common operations of the office, but not all fall under the complete operation of the Director. The Director has the discretion of assigning duties to the Deputy Director and staff members as he or she sees fit.
    – Prepare and conduct all Primary, General, and Special Elections held in Jefferson County in accordance with all Federal, State, and Local regulations, primarily under the guidance and direction of the Ohio Secretary of State. This shall include preparation for petition distribution and intake, preparation of ballot language for local questions and issues, prepare ballot order and allocation of voting equipment, ballot layout and election machine programming, logic and accuracy testing of all scanners, certifying candidates and issues to overlapping counties, preparing/ posting/ distributing required notices, and preparation/conducting recounts.
    – Process, evaluate, and report election results in various manners and formats.
    – Maintain mapping software for precinct development.
    – Create registered voter file for jury selection.
    – Recruit and train precinct election officials, seasonal workers, and delivery workers/ rovers.
    – Supervise the processing of voter records including registrations, cancellations, and updates.
    – Keep a full and true record of the proceedings of the Board and all monies received and expended by the agency in conjunction with the Jefferson County Auditor’s Office.
    – File and preserve in the Board Office all orders, records, and reports pertaining to the administration of voter registrations and elections.
    – Prepare minutes of Board meetings and filing them within the office and with external agencies.
    – Audit campaign finance reports.
    – Calculate charge backs to political subdivisions for the operations of elections in their locality.
    – Assist local liquor option petitioners and file all necessary paperwork with various agencies regarding the results of local liquor options.
    – Receive and have custody of all books, papers, and property belonging to the Board.
    – Perform such other duties in connection with the office of Director and Deputy Director and properly conduct of elections as the Secretary of State and Board determine.
    – Review all Directives, Advisories, Memoranda, Correspondence, and Materials issued by the Ohio Secretary of State and take action as required by those communications.
    – Assist the Board in drafting and implementing personnel policies and procedures on a revolving basis as operations and directives are issued or changed.
    – Supervise and instruct Board of Elections employees, assign work, coordinate activities, make recommendations concerning hiring, responsibilities, compensation, discipline, and discharge of the Board of Elections employees to the Board. The Director shall prepare and process payroll to the Jefferson County Auditor’s Office for payment to staff.
    – Develop a proposed annual budget to be submitted to the County Commissioners upon approval of the Board and monitor the Board’s budget and payroll relative to current year appropriations.
    – Set and provide all appropriate notices for Board Meetings in accordance with the Open Meetings Act.
    – Prepare responses to public records requests.
    – Maintain and submit an annual report of consumable inventory.
    – Direct public relations for the office including responses to media inquiries, proactively issuing press releases to media, being available and willing to conduct various types of interviews with media, speaking to local organizations, and being able to make presentations to various interest groups.

    The Ohio Secretary of State has set forth minimum requirements that a Director if a County Board of Elections must possess. These may be found by reading the Election Official’s Manual, Chapter 2 (Election Administration), Section 1.02, Director & Deputy Director. This can be found at https://www.ohiosos.gov/globalassets/elections/directives/2019/eom_12-2019/eom_ch2_2019-12-18.pdf.

    Interested candidates should send a resume and cover letter by 4:00 PM on May 22nd, 2020 to:
    Frankie DiCarlantonio, Board Member at fdicarlantonio@jefferson.boe.ohio.gov. We respectfully ask that there are no drop-ins or calls regarding this position.

    Initial interviews will be scheduled between the time frame of June 15th, 2020 to June 19th, 2020. An anticipated start date for the selected candidate will be August 3rd, 2020. The candidate must be able to pass a background check to begin employment.

    Salary will be negotiated based on experience. The Director shall receive all benefits afforded to full-time employees as prescribed by the Jefferson County Government.

    The Jefferson County Board of Elections is an equal opportunity employer.

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  • Assistant Director of the State Board of Election
    Employer: Kentucky State Board of Elections
    Location: Frankfort, KY
    Category: Administration

    The Kentucky State Board of Elections (SBE or Board) is an independent agency of state government, established by the Legislature to administer the election laws of the Commonwealth. The SBE also provides training and resources to the County Clerks and County Boards of Election, and supervises registration and purgation of voters within the state. The Board consists of ten members – four Democrats, four Republicans, the Secretary of State and the Executive Director.

    The position of Assistant Director is a highly skilled and valued member of the SBE staff who performs duties ranging from staff management, advising and training of local and state officials, budgeting and policy development. While not required, a license to practice law is preferred.

    Compliance with Kentucky Revised Statute 117.025 requires that this position be filled by a candidate that is a registered member of the Republican Party of Kentucky. Out of state candidates will be considered if they can show proof of registration with the Republican Party of their current state of residence.

    Responsibilities and Duties: 

    -Acts as subject matter expert for SBE Board Members, staff, elected officials and their staff, specific to election issues and services. 
    -Communicates with voters, political parties, political candidates, elected officials and their employees, regarding registration and elections issues and activities, including statutes governing the various election processes.
    -Assists in developing, planning and implementing SBE goals and, recommends and administers policies and procedures; recommends improvement to operations where warranted in conjunction with Executive Director and Board.
    -Meets with management and staff to identify and resolve problems; assigns projects and areas of responsibility; reviews and evaluates work methods and procedures; confers on matters of staffing, organization, budgeting and other administrative matters. 
    -Ensures compliance with Kentucky law, applicable federal election laws, and State Board of Elections regulations and directives.
    -Assists with special projects (project research, oversight, and implementation).
    -Serves as a resource for staff, other agencies and the public; coordinates and disseminates pertinent information, resources and work teams necessary to support a positive and productive environment.
    Travel as required by the position.
    -Performs other related duties as assigned.

    SUPERVISORY RESPONSIBILITIES:

    -Supervises, coaches and mentors board staff in a healthy, productive and positive manner.
    Manages and monitors work performance of staff including evaluating program/work objectives and effectiveness, providing work and staffing assignments, while monitoring employee alignment with organizational goals.

    If applicant has Juris Doctorate and license to practice law: 
    -Provide legal advice and counsel within election administration, maintain competency within, and familiarity with, legal trends, decisions and developments in elections administration. 
    -Provide legal review for policies and procedures within election administration as required, provide advice, review of transactions and relationships, and negotiate, draft, and review contracts and agreements within election administration, as appropriate.
    -Work in conjunction with Board General Counsel, Executive Director, Board Members and outside counsel.

    Qualifications and Skills:

    -Knowledge of research, practices, and methods in the practice of law, elections administration and/or public administration. Ability to lead and facilitate high-level meetings; ability to work successfully in a team-oriented environment. Knowledge of the organization and function of government (either Federal, State and/or Local). Understanding and skills in the use of a personal computer and various standard office programs (Word, Excel, PowerPoint…).
    -Proven ability to analyze problems, identify alternative solutions and project consequences of proposed actions and implement recommendations in support of goals. Interpret and apply federal, state and local policies, procedures, laws and regulations. Prepare clear and concise reports. Communicate clearly and concisely both orally and in writing. Establish and maintain effective working relationships with state, county and other government officials, community groups and members of the public.
    -Demonstrated skill in preparing written reports and completing projects. Must be an excellent communicator who is creative, enthusiastic, entrepreneurial, and flexible. Ability to apply common sense understanding, deal with practical problems involving a variety of variables. Ability to interpret policies, give direction, and make decisions and judgments of a high-level administrator.
    -In summary, direct and administer complex projects; develop and administer budget; select, train, oversee, and evaluate employees; communicate effectively, verbally and in writing; interact and maintain effective professional relationships with election officials, outside agencies and members of the public. Ability to effectively and fairly negotiate appropriate solutions and contracts. Must have the ability to allocate limited resources in a cost-effective manner; evaluate and develop improvements in office operations, procedures, policies, and methods. Ability to react, make decisions and carry out assigned duties in periods of stress and when time is of the essence.

    Education:
    Bachelor’s degree required.

    Preferred education:
    Juris Doctorate and current license to practice law in Kentucky (or license to practice law in another state, if eligible to obtain Kentucky license upon hire)

    Experience:
    Eight years of increasingly responsible professional experience, three in a supervisory, coordinating position in management, legal administration, public administration; or, any equivalent combination of training and experience that provides evidence that the applicant possesses pertinent knowledge, skills and abilities.
    Special Requirements: Strong organizational and project management skills to handle projects independently. Excellent verbal, written and/or interpersonal communication skills, with the ability to communicate effectively at all levels of the organization.

    Salary:
    $65,000 -$75,000

    All interested parties must submit resume and cover letter by 2/1/20, please send to:
    Sheila.walker@ky.gov

    An Equal Opportunity Employer M/F/D

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  • Development Director
    Employer: Ranked Choice Voting Resource Center
    Location:  
    Category:

    SUMMARY
    The Election Administration Resource Center is an election policy nonprofit based in North Carolina and Washington, DC. Our mission is to collect, distribute, and analyze information regarding the adoption, implementation, and impact of ranked-choice voting.

    The Election Administration Resource Center dba the Ranked Choice Voting Resource Center (RCVRC) is a 501(c)(3) nonprofit organization that provides information, research, and tools to teach the public about ranked-choice voting (RCV). With decades of election administration experience and experience overseeing RCV elections at the statewide, municipal, and district levels, our team has focused on expanding the resources and information available regarding the administration of and education about this voting method. The work of the RCVRC covers all manner of RCV topics, from determining winners in an RCV election to auditing that election, in an accessible and actionable way. We have provided testimony on RCV in dozens of cities, counties, and states and advised on multiple RCV implementations, based upon our experiences conducting ranked-choice voting elections at all levels of government. Our website, rankedchoicevoting.org, and overall project are a nationally recognized RCV resource for voters, election administrators, policymakers, and candidates. Governed by a four-member board, our Executive Director and staff handle the day-to-day activities of the organization.

    ABOUT THE ROLE
    The Election Administration Resource Center is seeking a proactive, relationship-driven Development Director to help shape the organization’s fundraising strategy and establish a group of individual and foundation donors. You will collaborate with the Board, Executive Director, and staff to lead the organization to strong financial sustainability. Current funding is on a three-year cycle, and plans for the 2021-2024 period will start immediately. You are a highly-organized, self-monitoring exceptional communicator who loves prospecting, authentic relationship building, and making big asks.

    GENERAL JOB RESPONSIBILITIES
    • Work with the Finance Officer to plan and operate the annual budget;
    • Establish and maintain relationships with various organizations throughout the nation and utilize these to enhance the mission of the Election Administration Resource Center;
    • Identify potential donors and otherwise increase the overall visibility of the Election Administration Resource Center. Diversifying revenue streams and securing multi-year funding opportunities should be a primary focus;
    • Lead the development and execution of a million dollar three-year fundraising strategy growing existing budget from $1M to $2M annually;
    • Define appropriate goals, track metrics, and prepare progress reports for the board and grant funders;
    • Develop and execute fundraising campaigns to increase the reach of the Election Administration Resource Center and generate revenue.

    PROFESSIONAL QUALIFICATIONS
    1. A bachelor’s degree and two or more years of development and fundraising experience in professional fundraising/development to include applied knowledge of fundraising strategies and donor relations with foundations, individuals, corporations, and other sources;
    2. Reliable, proven budget management skills including budget preparation, analysis, decision-making, and reporting;
    3. Strong organizational abilities including collaborating, planning, delegating, program development and task facilitation;
    4. Strong written and oral communication skills and appropriate self-confidence and maturity to effectively communicate the Election Administration Resource Center’s vision at all levels and across organizational lines in a manner inspiring to staff, board, donors and clients;
    5. Proficiency in Google Suite (Mail, Drive, Docs, Sheets);
    6. Flexible and adaptive work style with the ability to thrive in a fast-paced environment;
    7. Ability to travel as needed. The Election Administration Resource Center pays all travel expenses.

    SALARY/BENEFITS AND APPLICATION DETAILS
    The Election Administration Resource Center is an equal opportunity employer committed to building and maintaining an inclusive and diverse group of team members. We promote a policy of equal treatment and opportunity and prohibit discrimination in any aspect of our hiring and promotion process in regards to disability, race, age, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, alienage or citizenship status, veteran or military status, or any other basis protected by law.
    Salary commensurate with experience and other qualifications. There are four weeks of paid vacation and a flexible work arrangement.
    Please send a resume, three references, salary history, and requirements, along with a cover letter of no more than two pages to rosemary.blizzard@rankedchoicevoting.org. The position will remain open until filled.
    No phone calls or emails please (other than as specified above).

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