Administrative Specialist

The Department of Elections is searching for energetic and resourceful professionals who like to “get stuff done”. The Administrative Specialist II positions in the Voter Services Department combines an exciting, fast-paced environment with the opportunity to cultivate talents and apply a variety of skills. The ideal candidate will have a desire to help ensure the democratic process through public service. They will thrive in an innovative environment and will not hesitate to roll up both sleeves, work hard, have fun, and get the job done. Job Duties: Provide excellent customer service to internal and external customers in person, via telephone, and via e-mail by processing voter registrations, communicating election program information and explaining election procedures, guidelines and regulations. Provide backup support for translation and/or interpreting and proof election-related documents and web materials from English to Chinese (traditional text). This includes but is not limited to voter registration information, letters, and other correspondence, notice of elections, ballot titles, voters’ pamphlet information, candidate statements, ballot measures, etc. to limited English speaking (LES) voters. Perform production-level computer work which includes accurate data entry, retrieving and editing records. Organize and coordinate work activities and assist with providing training and one-on-one instruction to diverse staff. Set up records and file documents in both electronic and paper formats. Review documents for proper format, accuracy, completion, eligibility, and other legal guidelines. Audit work group data entry activities to ensure performance quality and efficiency of work. Utilize spreadsheets, word documents and reports to track and document performance data. Research and resolve questions from staff, citizens and stakeholders. Document and improve work processes, procedures and instructions.

Salary: $27.03 – $34.40 Hourly