Information Technology Specialist
Important:
***Only applications received through the application portal located at www.LeonVotes.gov/Jobs will be considered for hire. Visit www.LeonVotes.gov/Jobs for complete information on this and a complete job description.***
Currently hiring an Information Technology Specialist to join our full-time, year-round Information Technology Team.
The Information Technology Specialist provides support for a wide variety of technologies, primarily specializing in desktop hardware. This technical support position, as part of the Information Technology team at the Leon County Supervisor of Elections Office (SOE), deploys computer images, provides support for desktop computers, and assists with security and protection of SOE technology and infrastructure.
Experience in multimedia/ video production and editing is a desired proficiency, but not a core responsibility or a disqualification from consideration for this position.
Duties Include:
Install, configure, and troubleshoot desktop computers, peripheral equipment, mobile devices, and software.
Responsible for maintaining and deploying images for staff computers.
Provide desktop support on Windows machines. Install software on Windows desktops, tablets, printers, and smartphones.
Assist in the planning, staging, and deployment of all computer and network systems and technologies necessary to conduct elections; ensure that systems stay functional across all Early Voting sites and polling locations.
Complete user-generated support requests through an internal tracking system.
Provide support for cloud-based technology (primarily products in Office 365) for employees.
Work with vendors to resolve technical problems with desktop computing equipment and software.
Assist with tracking and asset management for SOE equipment and inventory.
Assist with creation and maintenance of user manuals and documentation for technical processes.
Collaborate across all project teams on technical support, quality assurance initiatives, and opportunities for ongoing innovation.
Work with other team members to create and edit multimedia and video content for staff orientation and training videos.
The role is ideal for dynamic, self-motivated IT professionals who are focused on providing outstanding internal customer service across project teams.
Must be able to deliver work on-time under pressure and maintain flexible hours including on-call shifts and overtime during elections. Occasional out-of-town travel may be required for training. Work is sometimes physically demanding and requires reliable personal transportation, an insurable driving record, and a security clearance.
40 hrs/week. Full Benefits package available. Position open until filled. EEO/ADA employer.
Full details, instructions to apply, and official online application portal are located at www.LeonVotes.gov/Jobs.
Important:
***Only applications received through the application portal located at www.LeonVotes.gov/Jobs will be considered for hire. Visit www.LeonVotes.gov/Jobs for complete information on this and a complete job description.***
Starting Salary Range: $40,000 – $50,000
Go To Source