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Customer Support ConsultantEmployer: Hart InterCivicLocation:Category: Customer Relations
Summary:
The Customer Support Center Consultant Level 1 (CSC 1) provides Tier 1–2 support for Hart InterCivic products, helping customers troubleshoot issues and keep election operations running smoothly. The CSC I’s primary responsibilities are to:• Resolve and route customer issues via phone, email, and remote tools
• Document cases in the CRM and communicate status through resolution
• Use product documentation to deliver clear, customer-friendly solutionsThis role researches and resolves issues, supports hardware/software configuration and deployment, and provides training or on-site support as needed. It also documents processes and partners with other departments to improve service delivery.
This position follows the Proprietary Information and Intellectual Property Agreement and is responsible for protecting company information, including when working off-site or outside normal hours.
Responsibilities:
• Deliver Tier 1 and Tier 2 support by phone, email, and remote tools.
• Troubleshoot, resolve, and escalate customer issues as needed.
• Log, track, and update cases in the CRM through resolution.
• Document solutions, identify trends, and support continuous process improvement.
• Build strong product knowledge across Hart and partner solutions.
• Work closely with customers and internal teams to drive timely, high-quality outcomes.
• Support RMAs, upgrades, preventative maintenance, and election event readiness.
• As needed, perform system workstation validation processes to confirm customer readiness,
• Support after-hours, weekend, holiday, and other duties as required.
• Provide on-site troubleshooting, preventative maintenance, and election support, if neededRequirements:
More Info
• This is an in-person position.
• High school diploma (required); college coursework/certifications a plus.
• 2+ years technical customer support experience; CRM/case management experience.
• Working knowledge of computers, networks, and internet operations.
• Customer-first mindset with strong ownership and follow-through.
• Clear, patient written and verbal communication (English required).
• Strong troubleshooting, analytical, and problem-solving skills.
• Able to read and apply technical documentation.
• Hart VS/EMS, county election, and/or second-language capability a plus. -
Vet the Vote State Lead - WisconsinEmployer: Vet the VoteLocation: WisconsinCategory: Lead
Who We Are Looking For: We the Veterans and Military Families seeks a highly organized, mission-driven State Lead who is passionate about positive patriotism, public service, and our mission to empower the veteran and military family community to strengthen America. The ideal candidate is a strong communicator and relationship-builder who can manage multiple projects, coordinate with state partners and election officials, and support program execution with attention to detail and follow-through. This role is well-suited for someone who thrives in a fast-paced, collaborative environment and is motivated by nonpartisan, values-driven work. Candidates with experience in election administration and/or organizations supporting the veteran and military family member community are strongly encouraged to apply.
About Us: We the Veterans is a nonpartisan, nonprofit organization created by veterans and military family members committed to building a more perfect union. Our mission is to empower the veteran and military family community to strengthen America with a focus on patriotic participation. We unite private and public sector experts and leaders to find solutions to our country’s biggest challenges. We bring those solutions to life through programs and convenings aimed at engaging and empowering the veteran community, our supporters, and the public to take action in their local communities and beyond.
Key Responsibilities
WI Operations
Help recruit and organize veterans and military family members to serve as poll workers in counties across Wisconsin through the election in NovemberCoordinate and work with partners in Wisconsin, including existing and future Vet the Vote coalition members, elections officials, sports teams, corporations, business associations, and other partner groups
Cultivate new relationships on Client’s behalf with organizations able to help recruit veterans and military families as poll workers or that can help tell this story to local populations.
Identify, develop, design, and execute events in Wisconsin that engage the veteran and military family community and that generate storytelling about our community serving once again, this time as poll workers
Serve as the primary representative of Vet the Vote in Wisconsin
External Communications
Coordinate with the We the Veterans / Vet the Vote marketing team and PR firms, vendors, and consultants on media engagement and content dissemination related to WisconsinCraft web posts with educational content about elections, poll working, and veterans and military families in Wisconsin
Strategy and Execution Plan
Within the first 15 days of the term, collaborate with the Client to develop a strategy, budget, and execution plan for Vet the Vote in Wisconsin through the November election, with provision for post-election activitiesMaintain flexibility in the plan and revisit it not less than every two weeks for possible modification
Ensure the plan includes checkpoints, reporting, and resourcing and collateral requirements
Work Location: Remote, applicant must be based in WI to be considered.
Time Commitment: Part-time (10-20 hours/week).
Salary Range: $5,000 month between June and November, with the potential to extend through January.
Travel may be required for events, team meetings, and special projects.How to Apply
More Info
Please submit your resume and cover letter to careers@wetheveterans.us with the subject line “State Lead – WI.” -
GIS SpecialistEmployer: Palm Beach CountyLocation: West Palm, FLCategory: GIS
GIS Specialist
Revised Post (5/2026)
4301 Cherry Road, West Palm Beach, FL 33409
Full-time position – Minimum 40 hours per week
Pay Range: $72,800 to $87,000 Annual SalaryAbout the Palm Beach County Supervisor of Elections Office
The Supervisor of Elections Office is responsible for conducting elections, registering votes, and maintaining voter records. The office administers all federal, state, county, municipal and special district elections in Palm Beach County in accordance with the Florida Election Code, the federal Help America Vote Act, the National Voting Rights Act, the Uniformed and Overseas Citizens Absentee Voting Act, the Americans with Disabilities Act, and federal voting rights laws. Specific areas of responsibility include, but are not limited to, qualifying county candidates for office; designating precinct boundaries, appointing, and instructing election boards, tabulating voted ballots and publishing results, providing statistics and results election analysis.About the Role
Help power accurate, well-run elections through smart mapping and rock-solid data. As a GIS Specialist II with the Palm Beach County Supervisor of Elections, you’ll own core geospatial datasets, turn complex information into clear maps and insights, and improve the workflows teams rely on to plan and execute election operations.Why This Role Matters
Your work helps ensure precinct, polling place, and district data is accurate and easy to use—supporting operational readiness, transparency, and timely decision-making.What You’ll Do
You’ll maintain and enhance GIS databases, produce print and web-ready map products, perform quality control and spatial analysis, and keep GIS synchronized with the Voter Registration System. You’ll collaborate with both technical and non-technical teams, document standards and changes, and provide training and troubleshooting support.Qualifications
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Must-haves
Bachelor’s degree in GIS, computer science, geography, or a closely related field
5+ years of professional GIS experience
Hands-on experience with Esri/ArcGIS and GIS database development/maintenance
Strong working knowledge of SQL and relational database management systems (RDBMS)
Ability to manage multiple priorities, work independently, and communicate technical concepts clearly
Preferred
Experience with elections-related GIS and voter registration data
Key Responsibilities
Maintain critical GIS data: Build, update, and manage GIS databases using hard-copy maps, site plans, electronic datasets, and GPS data; maintain precinct and polling place datasets and geocoded points.
Keep data accurate and audit-ready: Run QC (spatial alignment, attribute validation, topology checks), resolve issues, and maintain documentation, metadata, and change logs.
Create maps people trust: Produce clear, accurate map products for precincts, polling places, districts, and operational needs—optimized for print and web use.
Deliver insights through analysis and reporting: Perform spatial analysis and turn results into understandable maps and reports for internal partners.
Improve how work gets done: Define standards for data input and map production; streamline and automate recurring tasks using tools, scripts, or models.
Connect systems that must stay in sync: Maintain accurate data synchronization between GIS and the Voter Registration System.
Support and enable others: Provide training and user support; collaborate across technical and non-technical teams; communicate clearly with internal and external stakeholders.
Stay current: Keep up with GIS tools, trends, and best practices; perform related duties as assigned.
Benefits
• Competitive and comprehensive health and wellness benefits package
• State Retirement System Eligibility
• Paid time off
• Tuition Reimbursement -
Departmental Analyst 12 - Operations Security AnalystEmployer: Michigan Dept. of StateLocation: Lansing, MICategory: Analyst
This position serves as the Operational Security Analyst supporting the Bureau of Election’s (BOE) Operations Section. This position is the recognized resource for all security duties completed by the Bureau of Elections. This position is the system administrator within the Bureau for all information systems including the Qualified Voter File (QVF), Online Voter Registration (OVR) and associated functions, the Michigan Transparency Network, and others. The position serves as the security liaison with MDOS Information Security and Control Division to assist BOE in preparing information system security plans for the various BOE information systems following the Michigan Security Accreditation Process. The incumbent has the responsibility for serving as an organizational liaison for information security, information technology, internal control evaluations, and audit resolution. This position serves as the Program/Contract Manager for Bureau of Elections applications and supports the Elections Operations Manager with vendor relationship activities.
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Cybersecurity Assessor (Election Security)Employer: Apollo Information SystemsLocation: Remote, TXCategory: Security
About Apollo
Apollo Information Systems is a cybersecurity services company delivering comprehensive security and compliance programs to organizations that need measurable protection without the burden of building it alone. Backed by a Series A investment led by Syn Ventures, Apollo is pioneering a cybersecurity-as-a-service model that replaces fragmented tools and episodic engagements with unified, outcome-driven security programs.Through Apollo Aegis – a subscription-based cybersecurity and compliance platform – and a full portfolio of managed security, advisory, assessment, incident response, and offensive security services, Apollo helps organizations reduce risk, simplify operations, and maintain continuous compliance. Apollo’s primary markets include state and local government, K-12 and higher education, and mid-market enterprises, with deep specialization in election security.
Our Culture
We are growing rapidly and have significant expansion plans and growth capital. We foster a collaborative environment where deep cybersecurity expertise meets business acumen, enabling our professionals to solve complex security challenges while building lasting client partnerships. We pride ourselves on our integrity and ethics. You’ll find smart, professional, mission-driven, hardworking, genuinely kind and good colleagues here. We primarily work remotely but have a hub in Denver.Position Overview:
The Technical Assessor conducts in-depth technical and program-level cybersecurity assessments of client environments, identifying risk, measuring control maturity, and producing clear, actionable guidance that advances each client’s security posture. This is an experienced assessor role: the individual independently leads assessments end to end, evaluates complex environments against multiple frameworks, and is a trusted voice in front of both technical teams and executives. The assessor also helps mature Apollo’s assessment methodology and mentors more junior assessors.Key Responsibilities:
Independently plan and lead hands-on cybersecurity assessments across enterprise, cloud, and public-sector environments — including election infrastructure at the county, city, and state level.Evaluate the design and operating effectiveness of technical controls spanning identity and access management, endpoint protection, patch and vulnerability management, secure configuration, network segmentation, data protection, logging/monitoring, and incident response.
Review and interpret technical configurations and artifacts — firewall rulesets, GPOs, hardening baselines, cloud security configurations, IAM policies, and logging setups — to validate control implementation.
Conduct stakeholder interviews and documentation reviews to understand policy, process, and control maturity.
Assess client environments against established frameworks and standards including NIST CSF 2.0, CIS Controls, ISO 27001, CMMC, CJIS, HIPAA, and PCI DSS.
Produce detailed assessment reports with prioritized risk findings, maturity ratings, and pragmatic, business-aware recommendations.
Map findings to client risk and business context, translating technical gaps into clear remediation roadmaps.
Present findings and recommendations to client stakeholders ranging from technical practitioners to executive leadership.
Drive continuous improvement of Apollo’s assessment methodologies, workbooks, tooling, and report templates.
Mentor junior assessors and perform peer review of assessment deliverables.
Collaborate with consultants, engineers, advisors, and project managers to deliver high-quality engagements.
Stay current with emerging threats, technologies, and regulatory developments.
Qualifications
RequiredExperience in cybersecurity, with demonstrable experience leading or performing security assessments (confirm threshold).
Direct, hands-on experience assessing environments against one or more recognized frameworks (NIST CSF, CIS Controls, ISO 27001, CMMC, CJIS, HIPAA, or PCI DSS).
Strong working knowledge of security controls across operating systems, network infrastructure, cloud services, and identity systems.
Ability to independently review and assess technical configurations and documentation (firewall rules, GPOs, hardening baselines, logging setups, cloud configs).
Excellent written communication and the ability to produce client-ready reports, plus the ability to explain technical findings in plain language to non-technical audiences.
Experience working with clients in a consulting capacity and managing multiple concurrent engagements.
Preferred
One or more relevant certifications — e.g., Security+, CySA+, CISA, GIAC (e.g., GSEC), or assessor-specific credentials such as CMMC CCP/CCA.Hands-on familiarity with Microsoft 365 and Azure (and exposure to AWS or GCP).
Experience with security tooling — vulnerability scanners, SIEM/EDR platforms, and configuration analyzers.
Experience supporting public sector clients, election infrastructure, or regulated industries.
Expectations:
At 30 days:Complete onboarding to Apollo’s assessment methodology, workbooks, report templates, and quality standards
Review at least two completed assessment reports to calibrate Apollo’s voice, depth of technical analysis, and the standard for translating findings into executive-ready language
Shadow a senior assessor through an active engagement
Within 90 days:
Lead at least one assessment end-to-end independently
Demonstrate working command of the frameworks relevant to your assigned engagements (NIST CSF 2.0, CIS Controls, CMMC, CJIS, or others)
Produce assessment reports that require minimal revision
Build effective working relationships with Apollo’s advisors, engineers, and project managers
By 180 days:
Carry a portfolio of concurrent assessments independently with consistent, high-quality delivery
Present findings confidently to client stakeholders at all levels
Complete peer review of at least one junior assessor’s deliverable and provide substantive, constructive feedback that improves the final product
Contribute at least one improvement to Apollo’s assessment methodology, workbooks, or report templates that gets adopted
Company Values
We have created a fantastic corporate culture – our values drive our behaviors. Here are the expectations:
Passion for cybersecurity and a commitment to maintaining the highest standards of security.
Customer Outcomes: Their success is our success, we are business partners
Entrepreneurial Approach: fast decision making, empowerment, focus on results, test and learn
Win Together: Intense Collaboration, no silos
Integrity is paramount
Why You’ll Love Working Here
Comprehensive medical, dental, and vision coverage, the company covers 100% of employee premiums and 90% of dependent premiums on base plans
Unlimited PTO, 7 paid sick days, and 11 paid holidays
401(k) with 4% company match after 90 days, immediately vested
Company‑paid life insurance at 1x annual salary
Company‑paid Short‑Term Disability (STD) and Long‑Term Disability (LTD) coverage
$125 monthly home‑office tech stipend for internet, equipment, and other technology needs
Amazing colleagues, a collaborative environment, and a supportive, growth‑focused culture
Apollo-IS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Apollo-IS provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Apollo Information Systems is CJIS (Criminal Justice Information Services) compliant and requires all employees to complete a background check and obtain CJIS certification.
Salary: $80K – $120K
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Accounts Payable & Payroll SpecialistEmployer: King County ElectionsLocation: Renton, WACategory: Specialist
The Department of Elections is searching for energetic and resourceful professionals who like to “get stuff done”. The Accounts Payable & Payroll Specialist position in the Elections Department combines an exciting, fast paced environment with the opportunity to cultivate talents and apply a variety of skills. The ideal candidate will thrive in an innovative and fast-paced environment and will not hesitate to roll up both sleeves, work hard, have fun, and get the job done.
We are seeking a detail-oriented and collaborative professional to support payroll, finance, and human resources operations. The Accounts Payable & Payroll Specialist supports the department’s mission by processing vendor payments and payroll, maintaining accurate financial and employee records, supporting audits and reporting, and contributing to continuous improvement initiatives.
Work is performed under limited supervision and requires independent judgment. This position reports directly to the Administrative Services Manager and works closely with both the Finance Administrator I and the Human Resource Analyst. The ideal candidate thrives in a fast-paced environment, values accuracy and confidentiality, and enjoys delivering exceptional customer service to employees and partners throughout the organization.
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